Matthew Dye
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Slow, clunky and bloated. It is barely an app—it just acts as a container for the AT&T website, which is terrible and adds to the complexity and slowness. And it doesn't adhere to modern Android conventions—no icon theming or dark mode for most of the app (because it's just the website). Which is such a shame.
3 people found this review helpful
Chris Balkema
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This is not a user-friendly app. When I tried to cancel service from the phone number given in the app, AT&T couldn't connect because they were having problems with their service. So I tried chat support in the app, input cancel service, and the message failed to send check internet connection. I tried both on wifi and mobile data. Got the same message. I then typed I would like to add 15 phones and was immediately met with a message to chat with a person. I hate this app and company.
391 people found this review helpful
Zulma Larrazabal
Horrible!!! There's hidden fees that were never mentioned to you at the time of purchase. My line has been disconnected twice since I've became a member! I have a fixed income due to a disability and they won't work with you!!! I will never use them again!!! I am looking forward to finishing paying off the bill to transfer out!!
5 people found this review helpful