
Max_ Pr
Why when the app runs in the background (because when the screen is turned on it consumes a lot of battery), it sometimes sends a notification with sound, but otherwise it likes not to notify you about anything and write that you missed an order (I configured the phone so that the app itself and its notifications take priority over others)
1 person found this review helpful

J M S L
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my experience with them is horrible, customer support never helps you when you have any issue and it's full of ghost orders, you accept the order, go to the restaurant and the order does not exist in the restaurant system, then customer support will not provide any explanation or help regarding these situations. also customer support agents are very rude
1 person found this review helpful

Uchechukwu Awoke
The app is ok. it needs to be optimized for low signal areas. The customer support (in Ghana), is very poor. The customer service used to be prompt and helpful, round the clock. But lately, when you encounter a challenge while working, the support agent will only respond the next 24 to 48 hours with long and needless apologies. The price per trip should be optimized to boost the riders earnings and encourage usability. More couriers are ditching the platform for emerging platforms with better pr