17.3K reviews
Content rating
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About this app

The myCigna app gives you a new and improved way to easily access your important health information. You must be a Cigna customer to use the secure myCigna mobile app. Features available are based on the coverage you have with Cigna.

ID Cards
• Quickly view ID cards (front and back)
• Easily print, email, or share from your mobile device

Find Care
• Search for a doctor, dentist, pharmacy or health care facility, from Cigna's national network and compare quality-of-care ratings and costs

• View and search recent and past claims

Account Balances
• Access and view health fund balances

• View and refill your prescriptions right from your mobile device
• Update billing and shipping preferences

• View plan coverage and authorizations
• Review plan deductibles and maximums
• Find what’s covered under your plan

• View goal activity and awards

Languages Supported
• Spanish and English

About Cigna

More than just a health insurance company, Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.
Updated on
May 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Photos and videos and Audio
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

16.8K reviews
Laura Drebushenko
April 24, 2024
Very slow, doesn't always load. It tried to make me set up 2 factor authentication, but I didn't get the email, and it wouldn't let me request a new one (even though there was an option saying I could in 60 sec). I closed the app then came back in. I didn't mention it again. This app needs work, especially since this is the main way they deliver insurance cards.
11 people found this review helpful
Did you find this helpful?
April 24, 2024
Hello Laura. We appreciate you taking the time to provide your feedback. If there is anything we can do to assist you, please send us an email at with your Google Play username to be connected with a customer care advocate. With care, -Mark
mariell chavez
April 6, 2024
I've had this app for almost a year and every time I go to log in it gives me issues. It's slow, it lags and won't load!!! I've had to reset my password SOO many times because it's always wrong??? Now I can't even get into it because there always an "issue" the 'sorry something isn't right' window keeps popping up! WORST APP I have ever had to deal with 10/10 would not recommend wasting space for this app.
39 people found this review helpful
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April 8, 2024
Hello Mariell, we want to look into this and do everything we can to help. Please write to to be connected with a care advocate. With care, Nick
Paul W
March 8, 2024
I understand you only made $20B in profits last year and can't afford to hire an app designer but this is terrible. The app is very slow, information and phone numbers for many providers are out of date, setting up biometric is annoying and if you ever log in without the fingerprint, it removes biometric and you have to enable it again. When it works it's okay.
101 people found this review helpful
Did you find this helpful?
June 28, 2023
Hi Paul. I can check into your app log in issues and can also help you locate in network providers for you. Please email me at and include your Google Play handle. We're always here to help. -Carrie

What's new

Minor enhancements and bug fixes