myCigna

Cigna

About this app

The myCigna app gives you a new and improved way to easily access your important health information. You must be a Cigna customer to use the secure myCigna mobile app. Features available are based on the coverage you have with Cigna.

ID Cards
• Quickly view ID cards (front and back)
• Easily print, email, or share from your mobile device

Find Care
• Search for a doctor, dentist, pharmacy or health care facility, from Cigna's national network and compare quality-of-care ratings and costs

Claims
• View and search recent and past claims

Account Balances
• Access and view health fund balances

Pharmacy
• View and refill your prescriptions right from your mobile device
• Update billing and shipping preferences

Coverage
• View plan coverage and authorizations
• Review plan deductibles and maximums
• Find what’s covered under your plan

Wellness
• View goal activity and awards

Languages Supported
• Spanish and English

About Cigna

More than just a health insurance company, Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.

Ratings and reviews

My main issues with this app: - Loading times are very slow. For reference, I have a Pixel 7 Pro. Initial sign in time and navigation throughout the app are all sluggish - When returning to the app after opening it, doing other things, then reopening it, it often crashes - There is no biometric or smart lock option to login. This, coupled with crashes is annoying - Addresses cannot be copied, nor do they open a map in the app or externally. I have to manually write them down. This is awful UX

It's just ok. Some screens take forever to load, to the point where I back out of the screen that's loading because it's taking too long. All I do is check EOBs and my HSA balance so I'm not using a ton of the apps functionality, and for that it works fine. Just wish it was quicker and snappier.

This app keeps opening on it's own for some reason... it opens randomly, no set time or anything and it's annoying. At first I thought it may be a routine or something running but when I checked the logs, this app isn't mentioned anywhere. I also checked my gestures and again, this app isn't listed there either... I decided to research a bit and turned off the picture in picture option so we'll see if that works... also saw someone else was having the same issue so maybe it's app related?

What's new

Minor enhancements and bug fixes