myCigna

3.2
16K reviews
1M+
Downloads
Content rating
Everyone
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About this app

The myCigna app gives you a new and improved way to easily access your important health information. You must be a Cigna customer to use the secure myCigna mobile app. Features available are based on the coverage you have with Cigna.

ID Cards
• Quickly view ID cards (front and back)
• Easily print, email, or share from your mobile device

Find Care
• Search for a doctor, dentist, pharmacy or health care facility, from Cigna's national network and compare quality-of-care ratings and costs

Claims
• View and search recent and past claims

Account Balances
• Access and view health fund balances

Pharmacy
• View and refill your prescriptions right from your mobile device
• Update billing and shipping preferences

Coverage
• View plan coverage and authorizations
• Review plan deductibles and maximums
• Find what’s covered under your plan

Wellness
• View goal activity and awards

Languages Supported
• Spanish and English

About Cigna

More than just a health insurance company, Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.
Updated on
Jan 20, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Photos and videos and Audio
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
Data can’t be deleted
3.2
16K reviews
John Lee
January 23, 2023
My main issues with this app: - Loading times are very slow. For reference, I have a Pixel 7 Pro. Initial sign in time and navigation throughout the app are all sluggish - When returning to the app after opening it, doing other things, then reopening it, it often crashes - There is no biometric or smart lock option to login. This, coupled with crashes is annoying - Addresses cannot be copied, nor do they open a map in the app or externally. I have to manually write them down. This is awful UX
3 people found this review helpful
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Cigna
January 25, 2023
Hi John. I'm so sorry you haven't been pleased with the app and I would like to begin looking into these for you. Please email me at LetUsHelpU@cigna.com. -CM
Ross Lancaster
November 28, 2022
It's just ok. Some screens take forever to load, to the point where I back out of the screen that's loading because it's taking too long. All I do is check EOBs and my HSA balance so I'm not using a ton of the apps functionality, and for that it works fine. Just wish it was quicker and snappier.
23 people found this review helpful
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Sheena Ghee
September 26, 2022
This app keeps opening on it's own for some reason... it opens randomly, no set time or anything and it's annoying. At first I thought it may be a routine or something running but when I checked the logs, this app isn't mentioned anywhere. I also checked my gestures and again, this app isn't listed there either... I decided to research a bit and turned off the picture in picture option so we'll see if that works... also saw someone else was having the same issue so maybe it's app related?
43 people found this review helpful
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Cigna
September 29, 2022
Hi Sheena. Thank you for letting us know about this! Can you email me at LetUsHelpU@cigna.com so I can check into this for you? -CM

What's new

Minor enhancements and bug fixes