myCigna

Cigna

About this app

The myCigna app gives you a new and improved way to easily access your important health information. You must be a Cigna customer to use the secure myCigna mobile app. Features available are based on the coverage you have with Cigna.

ID Cards
• Quickly view ID cards (front and back)
• Easily print, email, or share from your mobile device

Find Care
• Search for a doctor, dentist, pharmacy or health care facility, from Cigna's national network and compare quality-of-care ratings and costs

Claims
• View and search recent and past claims

Account Balances
• Access and view health fund balances

Pharmacy
• View and refill your prescriptions right from your mobile device
• Update billing and shipping preferences

Coverage
• View plan coverage and authorizations
• Review plan deductibles and maximums
• Find what’s covered under your plan

Wellness
• View goal activity and awards

Languages Supported
• Spanish and English

About Cigna

More than just a health insurance company, Cigna is a global health service company--dedicated to helping the people we serve improve their health, well-being and sense of security. We make this happen through a broad range of integrated health care and related plans and services, and proven health and well-being programs that are targeted to the unique needs of our customers, clients and partners.

Ratings and reviews

Trying to login and create a password is super obnoxious. Gives you the requirements for a good password and when you give them a password that meets those requirements, it won't let you submit it and proceed if it doesn't think it's strong enough, but won't tell you how to make it stronger. Just won't let you use it. Tried a dozen different passwords before realizing that adding a space to one and making it two words would satisfy it. And then, even then, "Can't process request right now" SMH

This app has been broken in at least one way every single time I have used it. Literally. Some section or another is offline, always. Filing claims didn't work. Finding in-network clinics doesn't work. Finding my coverage information doesn't work. Even login pages and "forgot my password" buttons break frequently on this app.

Extremely slow to load, most of the time it doesn't load anything more than a blank screen when it does load a page it just says error or currently under maintenance. Having been forcefully moved from being able to get new cards to having to have to use the app to pull up the insurance card is extreme stupid especially when the app doesn't work 85% of the time.

What’s new

Minor enhancements and bug fixes