Fix Depositing I have not been able to make a deposit for months. I always have to go to the bank. What's the the point?
Was a fail, now fixed. Great app now that the log-in issue has been fixed. Shame on Citizens for taking nearly three weeks to fix it (and with no communication to their customers during that time). Better customer service is definitely needed in the event a situation like this happens again.
Worthless A teller at my local recommended the app for mobile deposits but the ridiculous "rolling limits" make it absolutely useless. How does forbidding me to deposit money into my accounts benefit me? ...or you?
Good Stuff Easy app. Haven't had any weird problems or crashes. Great to have.
Mobile deposit is poorly programmed The mobile deposit feature sets exposure before applying the flash so the image is always way over exposed when shooting in low light. Is either that or it is set to an evaluative meter instead of a spot or center weighted average. It takes many many tries to finally trick the implementation into exposing properly. You have to wait until the 'try again' splash screen comes up then hold the right position, only then will it sometimes set exposure for the flash.
Won't let me log in Finally fixed!!!! Should have communicated with us so we knew our comments we're not on deaf ears.
Citizens Bank Mobile Banking Android App version 2.5.1 includes the following updates:
• Restores login ability to customers that were experiencing issues from certain devices.
• Corrects our feedback feature, allowing you to continue to share comments with us.
Our Mobile Banking application allows you to check balances anywhere, anytime.