Bob Leduc
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Terrible since the last few updates. Sick and tired of the random 2 step verification with no way to disable. Hangs up more often than not when trying to view transactions. Used to be good. Not anymore. You people need to fix it. Update: Still worthless since you don't even have the decency to add a button for disabling that damn 2 step verification. And the fact that it's intermittent is just a slap in the face. Fix this junk.
28 people found this review helpful
Chrissy Malmin
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The app is always down. I mean always. I've been trying to log on to see my account balances and transactions and pending for the last 2 days and I can't. It worked for me one time in the last week, because it was down earlier to. I tried 2 weeks ago to go on and it was also down. It's horrible and a simple app. Keybank and other banks I use never seem to have a issue. But citizens? Always. I need to pay my bills and see my money. This is getting ridiculous
4 people found this review helpful
Josef
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When the app works it's perfectly acceptable, but the amount of issues with this banking app is just too much. I can't even access the app half the time, so paying bills, transferring money, and just checking my balance is an almost daily headache, for something that should be pretty straightforward, in 2022. **2024 edit: Still all the same issues.
81 people found this review helpful