4.4
113K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

With the newly redesigned Cox app, you can manage your account on your own time, wherever you are. Check out what's included with your services, manage your bill, view your data usage, get service support or message an agent with 24/7 support.

Using the Cox app you can:
○ View your service details
○ Manage your bill, view statements, update payment methods and make a one time or recurring payment.
○ Check your data usage
○ Stay up-to-date with outage alerts
○ Search and browse helpful troubleshooting and how-to articles
○ Message Oliver℠, our virtual assistant, or a live agent anytime with 24/7 support
○ Update your profile information or change your password
○ Quickly access product-specific apps to manage your Panoramic Wifi, Contour TV, Homelife, or Voice service

We'll keep adding more ways to help you better manage your account.
Updated on
Mar 15, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity and 2 others
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
110K reviews
Kate Fiedler
February 11, 2024
2/11/24 update: not that there's ever a good time for internet to go out, but current message is service will be fixed 40 minutes after kickoff of the super bowl. Lol, Cox you suck. I hate Internet monopolies. Useless to get outage updates. The one time I have a use for it and all it says is "there's an outage, no estimated time for a fix". There's an outage map but it won't load. Chat connects to an agent in a different country who doesn't know anything. Useless placebo app.
53 people found this review helpful
Did you find this helpful?
Zachary Vansteenburg
January 28, 2024
paying for a service that only works 35 percent of the time, but can't find anywhere to cancel without having to talk to someone from India and the only fix they offered was to have a technician come out with an upgraded plan costing me more instead of sending someone to fix the issue. My phone hot spot has ran better more consistently without issue and it's only 25 a month from at&t. 😂
94 people found this review helpful
Did you find this helpful?
Tim Cutter
December 18, 2023
I really thought Cox would make a difference in my home because I read good reviews. But it really isn't, the internet speed varies quite a bit and thank God I live in the small room where I don't need to move too much, which allows me to have pretty much constant internet, but it does vary enough to freeze during zoom video calls. I've tried ethernet, the same thing happens, I rebooted my system several times, nothing changes. Fiber would be better but can't get it here.
111 people found this review helpful
Did you find this helpful?

What's new

Enhancement: Updates to Chat
Other bug fixes and minor enhancements