
Victoria S
I have an auto empty robot cleaner that is supposed to be controlled by this app. However, the last few times I've tried to use it I have gotten errors whenever I try to do anything. I can't reset maintenance trackers, tell it to start cleaning, or select the rooms it cleans. Really makes the vacuum less useful because I have to run the full cycle every time I want to use it.

Sarah M.
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The app is constantly creating a new map on top of the other one. It's gotten to the point where the vacuum doesn't know where the base is and "heading home" equals it going in the opposite direction and then getting stuck somewhere. I've un-installed the app several times over the last couple of years that I've had it, and it just seems to get worse with age. To delete the 100 stacked maps, you have to keep deleting until they all finally disappear. Dear Anker, I shouldn't have to do that.
2 people found this review helpful
Dear user, you can try to reset and register a new account to bind

Henry Dillon
Pretty solid overall. Biggest complaint is that Ive moved the base station for my L60 to the other side of the room since setting it up. it seems to randomly "reset" the location and get a little confused. The ad pop-ups are also a little annoying. But overall, a pretty decent app and product. makes it easy to select what rooms need to be cleaned, how much, etc. I liked it enough to purchase a second L60 for the second floor.
7 people found this review helpful
"Dear Customer,
Thanks for your feedback. Your recognition is a great encouragement for us to keep improving. If you have any other feedback, please feel free to let us know.
Eufy Team"