
Xing Xang
I'm a new user and i haven't even used the redeem feature once but it says "REDEEM LIMIT REACHED " . I'm not even surprised ... i had zero expectation from this Nepali app ... totally scam
1 person found this review helpful
Hello Sir,
We sincerely apologize for the inconvenience caused. Kindly share your Fonepoints ID with us on WhatsApp at 9709042570 so that we can check the issue and assist you accordingly.

Rishu Mahaseth
1. Most of the restaurants don't accept the fonepoints when we visit them It just wastes our fone points. For example: Syanko katti roll of Radhe Radhe, The bardali cafe of pulchowk, Jammy's boba tea of pulchowk, etc. Please remove those merchants from fonepoints. 2. The customer care don't actually care. They don't receive calls or answer the contact form.
3 people found this review helpful
Hello Rishu Mahaseth Ji,
Thank you for your feedback. We apologize for the inconvenience faced while redeeming Fonepoints at certain merchants. The issue has been forwarded to our concerned team for review.
We also regret the difficulty in reaching customer support and are working to improve our service. Thank you for helping us improve.