SmartHQ

GE Appliances

About this app

SmartHQ lets you manage and control a variety of smart appliances from GE Appliances, GE Profile, Café, Monogram, Fisher & Paykel, and Haier to give you total control of your headquarters, your home.

Replaces Café Appliances app, Monogram app, and GE Laundry app.

KEY FEATURES
• REMOTE CONTROL – remotely monitor and control your SmartHQ-enabled appliances so you can do things like turn your oven on when you are heading home
• VOICE INTEGRATION – Select SmartHQ-enabled Appliances that work with both Amazon Alexa and Google Assistant -- now you can easily multi-task!
• NOTIFICATIONS – Receive helpful alerts from your smart appliance that tell you when your oven is done pre-heating or if you left the refrigerator door open and many others
• SERVICE ALERTS – Get notified if your appliance needs attention
• SOFTWARE UPDATES - Keep your smart appliance up-to-date and access new features for your smart appliance as soon as they become available

COMPATIBILITY REQUIREMENTS:
Requires a compatible SmartHQ enabled Refrigerator, Dishwasher, Wall Oven/Range, Washer, Dryer, or with a U+ Connect module. U+ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType

Ratings and reviews

Works inconsistently. Try to add a new appliance & it hangs up at different stages. Times out early or implies you entered a network password incorrectly/tried to connect to the wrong network. App sometimes overrides user input & continues whatever failing path it's on unless you force stop. Additionally, offers to update in the middle of a wash cycle which would stop the machine—it should be smart enough to wait.

Edit much later lowering a star: I'm sorry, but a timer either works as a timer or it doesn't, and the combination app/stove does not on either my or my wife's phones. The notifications from the stove timer will come in anywhere from a few seconds to a few hours after the end of the timer. Still have the app installed, mostly for my washing machine as getting a "wash is finished" notification an hour after the wash is finished hasn't (yet) ruined dinner.

I was excited at the thought of knowing what was going on with my washer and dryer through this app.....until I started getting random notifications about a load that is almost finished when nobody is home and nobody is using the washing machine. I got another random notification that I was low on detergent. I go in the app and it tells me the level is good. It could be a great app if the bugs are worked out.

What's new

New Features:
• Flavorly AI 2.0: Picture to Recipe
• Hot Water Usage for top-load washers
• In-App Software Updates
• FnP Laundry Center Commissioning

Enhancements:
• Nickname rules enhancement for Gateway