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Can't access shared files. App keeps crashing. Closing app does not work. Restarting phone does not work. Once shared files is selected cannot go back into my own account anymore. App is stuck on shared files and crashes every single time. Update: thanks for the quick response. Reinstalling seems to have addressed the issue.
46 people found this review helpful
27 January 2023
Hi there. Could you try uninstalling and then reinstalling Drive app itself? Follow the steps here: https://goo.gle/2SoitJl. If this doesn't help, please visit our Community Forum for any additional assistance: https://goo.gl/DvMg7m.
The app is very convenient but over the last month I've noticed a consistent issues when uploading items. They'll say they've uploaded in the notification but when you look in the file location it's just spinning and saying "waiting to upload". It happens when uploading on wi-fi or data. Then I have to unistall & reinstall the entire app to actually see the item. Please look into a resolution for this, it's really not ideal.
175 people found this review helpful
22 January 2023
Hi there. Thanks for the feedback! You can also send it here: Google Drive app > Menu > Help & Feedback. Appreciate it!
Its great, when it works There is a major problem when uploading more then 1 file, it gets a constant "Synchronization Error". Which causes it to only upload half of the files or less, and you wont know which ones without sorting them manually. You cant just upload all again, because it will repeat the error, AND it doesnt have duplicate detection. When the error starts, its hard to stop it, because the cancel button doesnt seem to work. Others have it too, and nothing suggested fixes it.
455 people found this review helpful
13 November 2022
Hi, Jered. Let's try resetting the app data. More info here (see "Clear the app's cache" section): https://goo.gl/gX7ctA. Hope this helps!