Fitbit Ace

Google LLC

About this app

The Fitbit Ace app is your home base for the Fitbit Ace LTE kids smartwatch. Use it to securely call or text message your child, see their location, check in on their activity levels, and manage their contacts. If you're invited as a contact, you can also use the Fitbit Ace app to securely call or send messages to a child's Fitbit Ace LTE smartwatch. *Fitbit Ace LTE device requires a paid Ace Pass data plan. Some features only available for kids with a supervised Google Account. Learn more about privacy for Fitbit Ace at g.co/fitbitace/privacy

Ratings and reviews

This thing sucks, DO NOT GET IT. Unreliable and frustrating—do not buy. This device works intermittently at best, and always seems to fail right when you need it most. Even when it manages to connect, there is a major audio bug: no sound comes through on either incoming or outgoing calls. Save your money and look elsewhere.

The app is very minimalist, but I don't necessarily mind that. I just need to text or talk to my kids when needed and most importantly, check their location. Everything was working well up until about a month ago. Now it always loses their location. They can be playing outside the house and their location can't be found. They can text me back and forth just fine, but the app constantly attempts to find their location with no success, even outside a building in the open. What's going on?

Device and app are great, but once the watch died, I can't find it anymore, not even see the last location the device was at. So, if I can't find the watch, I will be cancelling this and getting a Samsung watch instead as it handles location a lot better. Also, reception is not great in my area. so very often I would try to call the watch and it would not go through.

What’s new

Thanks for using the Fitbit Ace app. The official companion app to the Fitbit Ace LTE kids smartwatch.