Fitbit Ace

Google LLC

About this app

The Fitbit Ace app is your home base for the Fitbit Ace LTE kids smartwatch. Use it to securely call or text message your child, see their location, check in on their activity levels, and manage their contacts. If you're invited as a contact, you can also use the Fitbit Ace app to securely call or send messages to a child's Fitbit Ace LTE smartwatch. *Fitbit Ace LTE device requires a paid Ace Pass data plan. Some features only available for kids with a supervised Google Account. Learn more about privacy for Fitbit Ace at g.co/fitbitace/privacy

Ratings and reviews

Disappointed in the features. my Child's watch shows their actual activity, but it does not transfer to the watch, only their steps do. I would also expect a lot more features on the app being a fitbit based on the fact I have a fitbit and all the things mine can do. I wish we could see when my child is most active, track their heart rate, track their sleep and also see conversations they have with others.

The watch seems to have a lot of issues with connectivity. I had an issue where I had to restart the watch because it couldn't remember the account that I set on it and there's a current issue with me not being able to contact the watch. so as my child left the house they were unable to contact me their support isn't easy to get a hold of either, so just imagine if your child is lost alone. Seems like that's what they want.

Awful set up experience so far. When I try to put my credit card number in to sign up for the subscription, the fields disappear, all I can see is the save button and a disclaimer above it, and any numbers I type out don't show up. If I poke around on the screen, I can sometimes get a "Scan card" selection to come up. I can scan my card and the cc number and exp date data shows up, but I'm unable to type in the security code field. Why the eff can't I connect to Google Pay to sign up?

What’s new

Thanks for using the Fitbit Ace app. The official companion app to the Fitbit Ace LTE kids smartwatch.