Fitbit Ace

Google LLC

About this app

The Fitbit Ace app is your home base for the Fitbit Ace LTE kids smartwatch. Use it to securely call or text message your child, see their location, check in on their activity levels, and manage their contacts. If you're invited as a contact, you can also use the Fitbit Ace app to securely call or send messages to a child's Fitbit Ace LTE smartwatch. *Fitbit Ace LTE device requires a paid Ace Pass data plan. Some features only available for kids with a supervised Google Account. Learn more about privacy for Fitbit Ace at g.co/fitbitace/privacy

Ratings and reviews

This app is okay for the most part. My gripe is that once the device dies, the app does NOT show last known location like any other device does. The locator just says it cannot find the device. That is misleading. If the device is off or dead, it should show last know location. This is important for kids who lose things. Very important for lost kids, too.

Disappointed in the features. my Child's watch shows their actual activity, but it does not transfer to the watch, only their steps do. I would also expect a lot more features on the app being a fitbit based on the fact I have a fitbit and all the things mine can do. I wish we could see when my child is most active, track their heart rate, track their sleep and also see conversations they have with others.

The watch seems to have a lot of issues with connectivity. I had an issue where I had to restart the watch because it couldn't remember the account that I set on it and there's a current issue with me not being able to contact the watch. so as my child left the house they were unable to contact me their support isn't easy to get a hold of either, so just imagine if your child is lost alone. Seems like that's what they want.

What’s new

Thanks for using the Fitbit Ace app. The official companion app to the Fitbit Ace LTE kids smartwatch.