
Rachel Begg
Disappointed in the features. my Child's watch shows their actual activity, but it does not transfer to the watch, only their steps do. I would also expect a lot more features on the app being a fitbit based on the fact I have a fitbit and all the things mine can do. I wish we could see when my child is most active, track their heart rate, track their sleep and also see conversations they have with others.
1 person found this review helpful

Sasha Baxter
Awful set up experience so far. When I try to put my credit card number in to sign up for the subscription, the fields disappear, all I can see is the save button and a disclaimer above it, and any numbers I type out don't show up. If I poke around on the screen, I can sometimes get a "Scan card" selection to come up. I can scan my card and the cc number and exp date data shows up, but I'm unable to type in the security code field. Why the eff can't I connect to Google Pay to sign up?
1 person found this review helpful
Google LLC
January 23, 2026
Hi, Sasha. Sorry for the trouble. I suggest doing a force quit. Then reboot your mobile device, log back in and try again. Please also try using a stable and strong Wi-Fi or data connection. If you're using a data connection, please try to use the Wi-Fi and vice versa. For further help, reach us at: https://support.google.com/fitbit/gethelp

Frank Healy
This app is just ok for now. It has room for improvement. I don't mind having a separate app for connecting to my kids. This might be the actual hardware, but there are a lot of times the location just tells me it cannot find device. I like the school time block, but there are other times where I would like it to be in this mode, so some customization on that would be good. Last think I will address here is calls use notification sound and you can only pick notification sounds, not call sounds.
23 people found this review helpful