My ionic was working perfect until this last update. Won't sync, connect to my phones bluetooth anymore. So now i don't get any notifications, call, texts, or syncing to anything. My phone used to be compatible and is not anymore. I have uninstalled the app and ionic - now because of these issues i can't even add the device back to the app. I have had the ionic since Oct 2017 and absolutely loved it and had no problems. Now it doesn't work. Edited response: 2/17/18 - Fitbit to the rescue - i am back to loving my Ionic! I ended up having to unpair the fitbit - uninstall the app and reset the fitbit. I reinstalled the app - added the Ionic and it worked. My ionic is back to syncing and everything is working. Thank you fitbit for the awesome service!
Notifications worked fine when I first got my device but stopped working suddenly a few days ago. I gave it a one-star rating at that point because nothing I did seem to help. But the folks at Fitbit got back to me within just a few hours with several suggestions. None of those work so they sent me some more detailed instructions and that finally got me back online. Those people are the most responsive I've ever seen in the industry. If I would give them 10 Stars I would. Thanks Fitbit for all your help
Love using this app, but would love a fix and an update. Oftentimes when putting in a food that auto-populates with the serving amount, you have to erase it and type in the amount you want several times because it jumps back to the auto-populated number before you can press save. Also, I would love it if the app would let me know how I did on my calorie goals for a week. Some days I'm over and some days I'm under. It would be nice to see how that all balances out each week.
Overall it's a good app. The integration with MyFitnessPal and Strava are great. The daily goal challenges has a bug that frequently sets a few participants status to '214748...'. If you leave and join again it fixes it. The bugs been there for over a year. It would be nice if they'd fix it.
App has always been great until yesterday - recording a run via the GPS on my phone only recorded as 5km, whereas it was 6km, which was correctly recorded on a different app that was using the same GPS on my phone. Edit 14/2 - Now my app will not let me login saying it's an invalid email or user, so I am reducing my rating further until these issues are fixed. I know the password and email are correct, as they are saved on my phone and automatically entered and haven't been changed. I have also tried entering it manually, and have no problem using the same credentials on an internet browser.
Just bought a new Google pixel 2 and for some reason I can't set it so I get my phone messages and phone call notifications to come through on my blaze watch. It worked perfectly fine on my old Samsung s4 but wont work on one of the newest phones out there. I rely on my notifications a lot as I'm not allowed my phone out at work and I'm waiting on an important call which I would like to check on my blaze. Please fix it!
*Bug fixes and performance improvements