Halifax Mobile Banking

4.6
192K reviews
5M+
Downloads
Content rating
Everyone
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About this app

The Halifax Mobile Banking app can do everything you’d expect, maybe a little extra. And you can use it whenever and wherever you want. So you can crack on if you’re on the bus, at work or simply can’t tear yourself away from the telly.

THE BASICS
- Sign in quickly and securely with your fingerprints or a 3-character combination from your memorable information
- Swipe easily to see balances and statements on your Halifax accounts
- View details of individual transactions
- Check money coming in and going out
-Get your Travel Money delivered for free to your home or local branch
- Make transfers and payments
- Manage your standing orders and view direct debits
- Pay your loan or credit card bill
- Pay in cheques
- Set up new payees or pay your phone contacts.


A FEW EXTRAS
- Earn as you spend with Cashback Extras
- Apply for loans, savings, cards and more
- Call us safely from the app – we’ll already know it’s you so can quickly connect you without the usual security checks.

STAY SAFE- Freeze card transactions if you’ve temporarily misplaced your debit card or want to restrict how it’s used
- Report lost or stolen cards
- Order replacement cards and PINs
- Reset your Online Banking password
- Update the contact details we have for you.

GETTING STARTED
New to this app? No problem. Just register your device and you’re ready to go. For this you’ll need:
- An up-to-date phone number registered with us
- Halifax UK personal account
- Online Banking username, password and memorable information (you can create these in the app)
- A device that isn’t rooted.

KEEPING YOU SAFE ONLINE
We do all we can to protect you online. We also have an online banking guarantee: http://www.halifax.co.uk/aboutonline/security/

CONTACTING YOU
We won't contact you any more than normal if you use the app. But please stay alert to email, text messages or phone calls that appear to be from us. Criminals may try to trick you into giving them sensitive personal or account information. We'll never contact you to ask for these details. Any emails from us will always greet you personally using your title and surname and either the last 4 digits of your account number or the last part of your postcode '*** 1AB'. Any text messages we send you will come from Halifax .

IMPORTANT INFORMATION
Mobile Banking is available to our Online Banking customers with a UK personal account. Services may be affected by phone signal and functionality. Terms and conditions apply.

You must not download, install, use or distribute our Mobile Banking apps in the following countries: North Korea; Syria; Sudan; Iran; Cuba and any other country subject to UK, US or EU technology export prohibitions.
Please note that features that require the use of your device’s phone capability, such as Call us, won’t work on tablets.

When you use this app we collect anonymous location data to help combat fraud, fix bugs and improve future services.

Cashback Extras is available to Halifax bank account customers (excluding Basic Account holders) aged 18+ with a debit/credit card who bank online. Terms and conditions apply.

Fingerprint Sign-in requires a compatible mobile running Android 6.0 or higher and may not currently work on some tablets.

Save the Change® is a registered trademark of Lloyds Bank plc and is used under licence by Bank of Scotland plc.

Halifax is a division of Bank of Scotland plc. This app and Mobile Banking are operated by Bank of Scotland plc (registered in Scotland (No. SC327000) Registered office: The Mound, Edinburgh, EH1 1YZ). Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.
Updated on
21 Jun 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, App info and performance and Device or other IDs
Data is encrypted in transit
Data can’t be deleted
4.6
192K reviews
Meg Harley
2 July 2022
Great app, easy to use, can pretty much do everything from paying in cheques to freezing and cancelling cards. I like the ability to use biometric sign on and the settings can be changed so that it doesn't close when moving between this app and another e.g. When getting information to set up a payment to another bank. The only thing I would like to see is the ability to see payments in and out separately. I sometimes have to trawl to see payments which have come in a few months back.
2 people found this review helpful
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Scott Jones
16 June 2022
Not the best start for a new customer, just opened a new account, downloaded the app, went to log in, and just like the chap a little further down the comments, it crashes my phone. 3 times I've tried logging in, and 3 times I've had to hard reset. Already beginning to regret choosing Halifax for a new account to make a life a little easier managing finances. The speed and ease of the app is what I was hoping for.. please sort out what is causing this issue for some!!
25 people found this review helpful
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Lloyds Banking Group PLC
16 June 2022
Hello. We’re aware of an issue that seems to be affecting users of some Samsung devices on Android 12. We’re investigating this, so please continue to keep your app updated to receive any fixes as we release them. In the meantime, if you have enabled gesture navigation or Samsung Pass autofill, please try disabling these and try signing in again.
Gemma Innocent
10 May 2022
Brilliant app! I have to send payments to people quite regularly and it has always gone smoothly. The only time I have ever had issues with payments is when I have had to make larger payments and the transaction is declined (I actually really appreciate the security). It's really easy to find help with banking on the app. On the rare occasion I can't find something it's easy to get in touch with a person.
150 people found this review helpful
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What's new

We’ve fixed some bugs and added security updates.

We’re also working on new features that will be available in a later release.