UnitedHealthcare

UNITED HEALTHCARE SERVICES, INC.

About this app

† Not all UHC plans are currently supported by the app, not all features are available for every plan

Managing health care on the go just got easier with the UnitedHealthcare app! It's designed to save you time by providing easy access to your information. Features available are based on your personal health plan and can include:

Find and Manage Providers
- Find doctors, specialists, or health care facilities with our guided and location-based search.
- Save your favorite doctors or facilities for easy access.

Manage Claims†
- Review your claims by member, provider, status, facility, service or date.
- Review your claims payment breakdown and Explanation of Benefits.

ID Card
- Never lose your insurance card again! View and share your ID card.

View Cost Estimates†
- Know how much you could pay for treatments and specialty services.

Reference Copays, deductibles, and out-of-pocket expenses†
- View your copay, deductible, and out-of-pocket expenses.

View Account Balances†
- Know your health reimbursement, flexible spending, and Optum Bank health savings account balances.

Easily Sign In
- Use HealthSafe ID™ (a new, enhanced login that lets you access nearly all UnitedHealthcare digital tools with one username and password) to securely access your app.
- Never forget your password again with fingerprint login.

Manage Your Health†
- View personalized recommendations for preventative care.

Ratings and reviews

The app is horrible at grabbing Garmin data and giving you rewards. I've been on the phone no less than 4 times over the past 6 months and they refuse to fix "THEIR" issues. my Garmin records and displays all the data correctly in the Garmin connect app. it's the UHC app that sucks and doesn't pull the data correctly. It grabs the step count correctly 90% of the time, but it's less than 50% accurate for grabbing movement activities and times.

Have been using over two years. Have had no issues until this year with the Activity Tracking. It started in January and every month since, I have to resync my Fitbit tracker on the first day of the month! Never had to do that before. once it was synced, I was all set. Then 2025 began and the app changed. I hope they will look at this and fix it, so that once synced, it stays synced.

Although it's a blessing to have the benefits of a healthy food and OTC card. I've experienced many very embarrassing moments while shopping or checking out. I'll scan every item to make sure it's covered and most of the time, not every time but very often I get up to check out and they scam my card and then tell me how much is due. If I have anything in the bank or on me, no problem. Even though I need that money and I shouldn't have to pay if it's covered. But when I don't, it's AWFUL! 😓

What’s new

We’ve rolled out some changes to make our UHC app easier and more reliable to use.