U.S. Bank ReliaCard

U.S. Bank Mobile

About this app

Exclusively for use with your U.S. Bank ReliaCard®.
The U.S. Bank ReliaCard Mobile App delivers what mobile banking should be. Get more done with an enhanced experience, easier navigation, and help when you need it.
Fast and secure login.
• Simple log in using your unique username and password.
• Use your biometric info for a more convenient login experience.
• Don’t have a bank account? Enrolling is easy in the mobile banking app.
Simple account dashboard.
• Quickly view your card account balance.
• View recent transaction details with just a tap.
• Access commonly used features from the quick-action menu.
Helpful insights.
• Budgeting & spend tracking – review monthly statements and enhanced transaction details.
• Security & control – receive alerts on charges, low balances and real-time purchase notifications.
Secure card control.
• Activate your card, change your PIN, report a lost or stolen card or order a new card within the app.
• Get customized alerts on loads, purchases, new card mailings, and more.
Help when you need it.
• Explore the Help Center for answers to commonly asked questions.
The Fine Print:
U.S. Bank is committed to protecting your privacy and security. View our privacy pledge at usbank.com/privacy.
© 2024 U.S. Bank. Member FDIC.

Ratings and reviews

The app seems alright, but the customer service is piss poor. It's another overseas call center, and they want your entire card number, name, dob, phone number, zip (most of which you already gave to the automated system) - then when you don't give it all, you just want policy clarification, they talk over you and hang up. They shouldn't need all that info just to tell me policy. Sounds fishy.

it's now been 5 to 10 years, and I'm still seeing the same exact problems with your app, website and phone system, as before. it's like all of your systems have issues. I went through downloading this app again to try to activate my new card. no matter how quickly I did it it said the session timed out. it's like that, no matter what step or method you're on. constant roadblocks!!!!!!

I can't access my account at all. I've spoken with several people, including 2 supervisors, over the past 2 days, and none of them has a resolution. They can only write a 'ticket' for another department to look into. But I'll need to call back and go through all their prompts just to find out if anything has been updated, and it could take up to 5 business days! But I have no access to my account until someone does something....terrible experience!

What’s new

General Bug Fixes And Improvements