4.5
9.88K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The MyNISSAN App is designed to help you get the most out of your vehicle and overall ownership experience. It brings remote access, security, personalization, vehicle information, maintenance, and convenience features from your Nissan to your compatible Android phone or Wear OS.
The MyNISSAN App is available for use by all Nissan owners, though the experience has been optimized for vehicles 2014 and later. The complete MyNISSAN experience is available for owners with an active NissanConnect® Services Premium package, on select models 2018 and newer.* For a complete list of available features for your specific vehicle, visit owners.nissanusa.com
The following MyNISSAN features are available to all Nissan owners and vehicles:
• Manage your Nissan account and preferences
• Make a service appointment with your preferred retailer****
• Receive notifications for applicable vehicle recalls or service campaigns
• View your vehicle’s service history and maintenance schedule
• Connect to Roadside Assistance
With a compatible vehicle, you can:
• Remotely start and stop your vehicle**, lock and unlock vehicle doors, and activate horn and lights
• Search for, save and send points of interest to your vehicle
• Check vehicle status (doors, engine, mileage, remaining fuel range, tire pressure, oil pressure, airbags, brakes)
• Locate your vehicle
• Keep tabs on your vehicle with customizable boundary, speed and curfew alerts***
Vehicle trims with Google built-in** have additional accessibility, including:
• Remote vehicle climate adjustment
• Remote engine start
• Receive notifications if you’ve left your vehicle with doors unlocked, windows cracked, and more
• Connect with your automotive repair shop to receive real-time updates
• Simplify your trip with data-based route planning
• Receive alerts ahead of time if vehicle maintenance is coming due
• Add up to four additional drivers on one Nissan ID account

For important safety information, system limitations, and additional operating and feature information, see dealer, owner’s manual, or www.nissanusa.com/connect/privacy.
*The NissanConnect Services telematics program was affected by AT&T’s decision to discontinue its 3G cellular network. As of February 22, 2022, all Nissan vehicles equipped with telematics hardware compatible for use with the 3G cellular network will be unable to connect to the 3G network and unable to access the NissanConnect Services features. Customers having purchased a Nissan vehicle with this type of hardware must have enrolled in NissanConnect Services prior to June 1, 2021, to activate the service to have received access through February 22, 2022 (access is subject to cellular network availability and coverage limitations). For more information, please visit http://www.nissanusa.com/connect/support-faqs.
**Feature availability varies by vehicle model year, model, trim level, packaging and options. Consumer activation of NissanConnect Services SELECT package ("Package") required. Package trial period included with eligible new vehicle purchase or lease. Trial period may be subject to change or termination at any time and without notice. After trial period ends, monthly subscription fee required. Driving is serious business and requires your full attention. Only use features when safe and legal to do so. Never program while driving. GPS mapping may not be detailed in all areas or reflect current road status. Connectivity service required. App subscriptions may be required. Data rates may apply. Subject to third party service availability. Should such service providers terminate or restrict service or features, service or features may be suspended or terminated without notice or with no liability to NISSAN or its partners or agents. Google, Google Play and Google Maps are trademarks of Google LLC. For more information, see www.nissanusa.com/connect/legal.
Updated on
Jan 26, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity and App info and performance
This app may collect these data types
Personal info, App activity, and App info and performance
Data is encrypted in transit

Ratings and reviews

4.5
9.55K reviews
Jennifer Martinez
January 28, 2024
I purchased a new 22 Altima almost 2 years ago. I have never been able to use this app, ever. It says "feature not supported with this account" when I have tried the vehicle location finder. It doesn't even have options for me to control climate or remote start the car. It never has the right mileage displayed.I know someone with a 2020 dodge who is able to do remote start and climate control on his car. This app is completeluseless and when I tried the support chat, the app "is not working."
7 people found this review helpful
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Nissan North America, Inc.
January 29, 2024
Thank you for your feedback. For support regarding your concerns, please reach out to MyNISSAN App Support by dialing (855) 426-6628 Monday through Friday 8:00 a.m. to 7:00 p.m. CST. This team can also be reached via text at (615) 675-9338. Please be sure to have your 17-digit VIN available to share as that will be necessary to further assist you.
Brendon Whateley
January 14, 2024
The best I can say is that the app would be really useful if it worked. It hasn't connected to the car in 3 days. When it does connect, everything takes 15 to 30 seconds. It doesn't fetch all the data when it connects to the car, it shows the wrong charging state unless you separately refresh that. If it fails to refresh, it just shows old data. The trip planner almost works great, but doesn't pass the charging stops to the car! So after planning the stops on the app, you need to redo it in car
30 people found this review helpful
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Nissan North America, Inc.
January 16, 2024
Thank you for your feedback, Brendon. For support regarding your concerns, please reach out to MyNISSAN App Support by dialing (855) 426-6628 Monday through Friday 8:00 a.m. to 7:00 p.m. CST. This team can also be reached via text at (615) 675-9338. Please be sure to have your 17-digit VIN available to share as that will be necessary to assist you.
Gary J. Camp
February 1, 2024
This app is very slow to connect and preform the tasks. Also the companion watch app makes you login in every time to the phone app so you can perform any remote tasks if it even recognizes your phone login. What's the point for the watch app if you need the phone. Additionally they took away integration with Google assistant so you cannot voice prompt to remote start or lock, etc. your vehicle. Needs work and support all around to get this to be what it should.
12 people found this review helpful
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Nissan North America, Inc.
February 1, 2024
Hello, Gary. We're sorry to hear of your frustrations. Please reach out to MyNISSAN App Support by dialing (844) 908-0077 Monday through Friday 8:00 a.m. to 7:00 p.m. CST. This team can also be reached via text (615) 675-9338. Please be sure to have your 17-digit VIN available to share as that will be necessary to further assist you.

What's new

The MyNISSAN app offers even more for models equipped with Google built-in:
• Remote climate
• Alerts for doors left unlocked & windows cracked
• Add 4 additional drivers
And more!