MyNISSAN®

Nissan North America, Inc.

About this app

The MyNISSAN App is designed to help you get the most out of your vehicle and overall ownership experience. It brings remote access, security, personalization, vehicle information, maintenance, and convenience features from your Nissan to your compatible Android phone or Wear OS.
The MyNISSAN App is available for use by all Nissan owners, though the experience has been optimized for vehicles 2014 and later. The complete MyNISSAN experience is available for owners with an active NissanConnect® Services Premium package, on select models 2018 and newer.* For a complete list of available features for your specific vehicle, visit owners.nissanusa.com
The following MyNISSAN features are available to all Nissan owners and vehicles:
• Manage your Nissan account and preferences
• Make a service appointment with your preferred dealer****
• Receive notifications for applicable vehicle recalls or service campaigns
• View your vehicle’s service history and maintenance schedule
• Connect to Roadside Assistance
With a compatible vehicle, you can:
• Remotely start and stop your vehicle**, lock and unlock vehicle doors, and activate horn and lights
• Search for, save and send points of interest to your vehicle
• Check vehicle status (doors, engine, mileage, remaining fuel range, tire pressure, oil pressure, airbags, brakes)
• Locate your vehicle
• Keep tabs on your vehicle with customizable boundary, speed and curfew alerts***
Vehicle trims with Google built-in** have additional accessibility, including:
• Remote vehicle climate adjustment
• Remote engine start
• Receive notifications if you’ve left your vehicle with doors unlocked, windows cracked, and more
• Connect with your automotive repair shop to receive real-time updates
• Simplify your trip with data-based route planning
• Receive alerts ahead of time if vehicle maintenance is coming due
• Add up to four additional drivers on one Nissan ID account

For important safety information, system limitations, and additional operating and feature information, see dealer, owner’s manual, or www.nissanusa.com/connect/privacy.
*The NissanConnect Services telematics program was affected by AT&T’s decision to discontinue its 3G cellular network. As of February 22, 2022, all Nissan vehicles equipped with telematics hardware compatible for use with the 3G cellular network will be unable to connect to the 3G network and unable to access the NissanConnect Services features. Customers having purchased a Nissan vehicle with this type of hardware must have enrolled in NissanConnect Services prior to June 1, 2021, to activate the service to have received access through February 22, 2022 (access is subject to cellular network availability and coverage limitations). For more information, please visit http://www.nissanusa.com/connect/support-faqs.
**Feature availability varies by vehicle model year, model, trim level, packaging and options. Consumer activation of NissanConnect Services SELECT package ("Package") required. Package trial period included with eligible new vehicle purchase or lease. Trial period may be subject to change or termination at any time and without notice. After trial period ends, monthly subscription fee required. Driving is serious business and requires your full attention. Only use features when safe and legal to do so. Never program while driving. GPS mapping may not be detailed in all areas or reflect current road status. Connectivity service required. App subscriptions may be required. Data rates may apply. Subject to third party service availability. Should such service providers terminate or restrict service or features, service or features may be suspended or terminated without notice or with no liability to NISSAN or its partners or agents. Google, Google Play and Google Maps are trademarks of Google LLC. For more information, see www.nissanusa.com/connect/legal.

Ratings and reviews

It flat out doesn't work. Never locks remotely, never unlocks remotely. Never starts remotely. Fails every action, every time. Never connects to my phone when I start the car, the Bluetooth is always off. I have to turn it on, then tell it to connect. The features in this car work more poorly than my last 2015 Murano. Very disappointing.

The app will not unlock or lock my doors it fails every time. Still don't have the option to start the car. Not sure what the point of the App is when nothing works. update! 1/6/26 Had taken the car in for the recall repair to fix the App issue 8 weeks ago....App has not changed still sucks! talk to app support again today, wait a few more weeks they say! They were supposed to give 6months of XM to everyone for this inconvenience....didn't happen! eng start is there now, but still doesn't work

terrible data farming app. it doesn't even work. can't upload proof and typing in chat support is nearly impossible. I have to turn my phone sideways to type in the chat bar and turn it the other way to press send. on top of that I can't even see what im typing. worst design ever. on top of that you need all kind of personal info just to add you car. I spent 30 minutes with a chat support agent and they took so long to reply each time. worst experience ever.

What’s new

- Bugfixes and performance improvements.