
Zoe Qi
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Local transfer stopped working for about a month already. Can't type in amount to transfer. I've tried everything suggested - restart device, clearing cache and reinstalling the app. It still doesn't work. I'm pretty sure it's a bug, and I'm super surprised that a banking company can leave such a bug online for such a long time!
11 people found this review helpful
Oversea-Chinese Banking Corporation Limited
January 9, 2023
We sincerely apologize for the experience. The team is aware of this issue, and presently looking into it. Please log into internet banking to make the transfer in the meantime. We seek your kind understanding on this, thank you. ^XF

James Chi
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The app sucks. Whenever the scam alert comes on, I can't close the alert and it impedes me from carrying out my online transaction. I often get the app shutting down in the midst of a transaction as well, I have never come across a banking app that is so substandard. Another issue is the pages on the app cannot load, I often got to start the logging in process all over again. The entire team of tech guys behind the OCBC app should look for another job.
5 people found this review helpful
Oversea-Chinese Banking Corporation Limited
February 24, 2023
Hi James, we appreciate your review & feedback. If there's more you'd like to share or want us to look into, feel free to OCBC Bank Facebook DM us (wwww.facebook.com/ocbcbank). You won't be able to reply to our comments here. Please include the following details (a) PlayStore username (b) Phone model. Thank you ^Sh

Touristmouse
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Sep25: can't use card on garminpay anymore so I attempted to cancel card using app. The icon was fake because it cannot be used. I had to waste 30mins to get thru the line (business hrs only) only to be informed that I had to wait several more days for them to get back. Turned out its a mar,keting call to convince me to keep the card with a pathetic cashback offer.
1 person found this review helpful
Oversea-Chinese Banking Corporation Limited
August 4, 2025
There are certain criteria that have to be met before you are able to cancel your credit card via the mobile banking app. For eg. if you have credit balance in the account.
Please do drop us a PM at www.facebook.com/ocbcbank with your mobile number and Google Playstore username, we will arrange for our service executive to call and assist.
^DG