Postmates - Food Delivery

Uber Technologies, Inc.

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About this app

"Delivery from your favourite restaurants, grocery stores and more! 24/7, 365 days a year. Postmates gets you what you want, when you want it. Just Postmate it.

FIND YOUR FAVOURITE RESTAURANTS
Browse nearby restaurants. Choose from a variety of selections to order: Pizza. Burritos. Burgers. Sushi. Chinese food. Skip the queue and reservations. Order your food from any menu and add it to your basket with a few taps. Or schedule your food order in advance for a courier to pick it up later. Your choice!

GROCERY, CONVENIENCE, RETAIL AND MORE
From your local favourite grocery store and liquor shops to the big beauty brands. Just Postmates it, and get them delivered in about an hour.

REAL-TIME ORDER TRACKING
Track your food order on a map as it heads your way.
See the estimated delivery time to your address.
Get notified when your order arrives.

EASY PICK-UP or NO-CONTACT DELIVERY
You can order food ahead for pick-up instead of just ordering delivery. Select Pick-up, add food items to your basket and go to the restaurant to get your food. Or choose the new no-contact delivery option – go non-contact and have deliveries left at the door.

PROMOTIONAL TERMS (approved as of 9 Apr)
$10 off your next order terms and conditions: Up to $10 off your next order. Offer valid when you download and log in to the new Postmates app only. Tax and fees still apply. Store and offer availability based on user location. Limit 1 use per customer. Offer is not shareable or transferable. Offer only valid for 14 days from login to the new Postmates app. Exclusions may apply. Offer cannot be redeemed for cash or like exchanges. Postmates reserves the right to modify or terminate this offer at any time without notice.
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Ratings and reviews

It comes down to customer support. I put in my order for a certain restaurant & they delivered the wrong food which increased my order total (multiple times). When that was the issue customer support was able to remedy the situation. Now when it came to investigating & removing a simple $2.73 fee that was added to my order when it shouldn't have been, all of a sudden they can't find the fee & can't help me. Even after sending a screenshot of the receipt with fee. Removing app & never using again

In one week I have had two horrible experiences. Ordered pizza that was delivered to wrong place and customer service basically said you have to pay. Second time I ordered from a different place and the order was canceled after the expected time....twice!!!! I share a vehicle with my kid right now since he just got his license so sometimes I have to order in. This has been the worst app to deal with since. Customer service sucks and they cancel your order. Great Company!

I don't order food that often through Postmates. But every single time I do, something is wrong with the order. Usually it's the other is wrong, or items are missing, the delivery person doesn't make it to the door, or I don't get my order at all. It's upsetting, because the tax and service fee are expensive. It's just not worth it. Multiple times I've reached out to get refunded, but I rarely even get a response.

What's new

Thanks for using Postmates! We update our app regularly to make ordering even faster and easier. Every update includes improvements in performance and reliability. As new features are released, we’ll highlight those for you in the app.