![](https://play-lh.googleusercontent.com/a-/ALV-UjU8ucldAf4cNglgcoY-ytyPSPeBMbPUCeXfwrftvNRM4N0pk1J2=s32)
Kenneth Edward Dower
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This app does NOT work at all. I even tried reinstalling it, no good. Will not even open, keeps saying it can't connect to the server. I completed all the forms and info on line on my computer and still the app does NOT work. I talked to tech, my model of Android phone is not supported so the app will not work, has nothing to do with the operating system, which is up to date and "should" work. Poorly designed app if it won't work for all Android phones, and if so, it should tell you that before downloading and going through endless misery. Finally, I was able use the service through the browser (Chrome) on my phone, which works fine. If you're having problems with the app, forget it and connect to My-Care-Plan through your browser (Chrome, Firefox, or Safari).
25 people found this review helpful
The software for an Android phone needs to be 8.0 or higher and for Apple it needs to be at 11 or higher. We also do have a robust online access using Chrome, Firefox or Safari, please visit https://web.my-care-plan.com/login for the Computer access link.
![](https://play-lh.googleusercontent.com/a-/ALV-UjUwk6ip9JJQLEiMHGXYTI2to4cXzSQy-Ge3iYYgMS9YMj5x9ZtC=s32)
Bryan H
This MCP app is absolutely terrible. I strongly dislike how it requires connection via web browsers. As such, it adds confusion as well as having to alter browser security settings. Most recently, patients trying to connect to the waiting room are disconnected from their Carriers Data Network. The 5G/4G signals literally flash off and on, preventing connection. This has resulted in several missed appointments.
9 people found this review helpful
![](https://play-lh.googleusercontent.com/a-/ALV-UjX7bv5B7h1ZzJEnEE-xdZFD55bYoTq053S02Y8FmvTGaOQoAU9nIA=s32)
M E
Not very efficient. To enter the birth date you have to go back month by month. If you're older than one year it will take you half an hour. I added the clinic and wanted to send a message and it wanted me to add a clinic. I uninstalled it.
1 person found this review helpful