
Kenneth Dower
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This app does NOT work at all. I even tried reinstalling it, no good. Will not even open, keeps saying it can't connect to the server. I completed all the forms and info on line on my computer and still the app does NOT work. I talked to tech, my model of Android phone is not supported so the app will not work, has nothing to do with the operating system, which is up to date and "should" work. Poorly designed app if it won't work for all Android phones, and if so, it should tell you that before downloading and going through endless misery. Finally, I was able use the service through the browser (Chrome) on my phone, which works fine. If you're having problems with the app, forget it and connect to My-Care-Plan through your browser (Chrome, Firefox, or Safari).
12 people found this review helpful
The software for an Android phone needs to be 8.0 or higher and for Apple it needs to be at 11 or higher. We also do have a robust online access using Chrome, Firefox or Safari, please visit https://web.my-care-plan.com/login for the Computer access link.

Brian Wolff
Can not get past sign up. Won't let you enter your birthday by typing. A calendar pops up, can't even jump back years!!! Not going to press back arrow, several hundred times to get to the 1950's
4 people found this review helpful

Dennis Doyle
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Easy install but confusing logon for first time.... finally walked away and tried again the next day. Couldn't write an e-mail. Instructed to click on icon to write a message but there was no functionality. Basically useless other than for reviewing profile info and check in.
4 people found this review helpful