myPhonak Junior

4.5
278 reviews
10K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

myPhonak Junior
The world in your hands!

The myPhonak Junior app allows you and your child to be more involved in the hearing journey in a way that fits into the child’s and the family’s needs. Working together with your hearing care professional is essential to determine which features of the app will be most beneficial.

The Remote Control function has been specially designed for children aged 7 years and above. It gives your child the ability to adjust the settings on their hearing aids to suit their listening preferences in more challenging environments. The myPhonak Junior app has been precisely designed to empower children in an age-appropriate without sacrificing hearing performance.

Remote Support* is suitable for families and children of all ages. It gives you the opportunity to stay connected with your hearing care professional remotely. Whether your child is still young and you are the main contact person, or your child is old enough to take on the responsibility for their hearing appointments, Remote Support provides the opportunity to have ‘hearing check ins’ which can be aligned with your busy lifestyle. Remote Support appointments can be combined with clinic appointments to provide minor adjustments to the hearing aids, or simply as a special consultation touch point.

* Speak to your hearing healthcare provider to see if this service is offered in your country

The myPhonak Junior app empowers your child (age 7 years and above) to:
- adjust the volume and change program of the hearing aids
- personalize and customize hearing programs to suit challenging environments
- access status information such as wearing time and battery state of charge (for rechargeable hearing aids)
- access quick information, FAQs, tips and tricks

Safety features in the app allow parents/guardians to:
- tailor the child’s experience according to their level of development and independence through Parental control
- configure Auto On when out of charger for rechargeable hearing aids
- change Bluetooth bandwidth configuration for phone calls

Compatible Hearing Aid models:
- Phonak Sky™ Marvel
- Phonak Sky™ Link M
- Phonak Naida™ P-UP

Device compatibility:
The myPhonak Junior app is compatible with Phonak hearing aids with Bluetooth® connectivity.
myPhonak Junior can be used on Google Mobile Services (GMS) certified AndroidTM devices supporting Bluetooth® 4.2 and Android OS 7.0 or newer.
To check smartphone compatibility, please visit our compatibility checker: https://www.phonak.com/com/en/support/product-support/compatibility.html

Android is a trademark of Google LLC.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license.
Updated on
Nov 26, 2021

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location
Data is encrypted in transit
You can request that data be deleted
4.5
278 reviews
Sharon Goode
August 22, 2021
It's easy to use but it's lacking in major needed capabilities. It would be nice to be able to use the App to help find your child's missing hearing aids. Other hearing aid apps can do it. Including the adult app. It shows where you were last connected to your hearing aids at. Why is this missing from the children's. They are more likely to lose them then an adult. Also, you can only have one child's hearing aids paired. I have two deaf children and can use the App for only one child.
8 people found this review helpful
Did you find this helpful?
Sonova AG
August 27, 2021
Hi Goode, Regarding the question on connecting to the hearing aids of your second child, it has to be through 2 different apps on different phones. The reason is very much technical and is restricted by Bluetooth protocols. In general, you can see both your kids' Hearing aids on the same phone, but only one set of hearing aids can be connected.
Ngoc Linh Nguyen
February 18, 2022
Had issues with the phonak app not recognising my son's hearing aid, regardless of all the troubleshooting steps taken. This app recognised at least the left one. The interface is quite simple and has all the necessary functions without overly complicating this.I would like to see an option for adjusting the ringing feedback present in the hearing aids sometimes. Overall, it's been a pleasure to use so far.
3 people found this review helpful
Did you find this helpful?
Sonova AG
February 23, 2022
Dear Linh, myPhonak app is not compatible with Sky hearing aid models, therefore you could not connect. We are very glad that you like myPhonak Junior app:) For any help and support please visit our website: https://product-support.phonak.com or contact directly our Online Support Team: https://product-support.phonak.com/s/contactsupport.
Moriah Schmidt
May 11, 2022
I can't save my adjustment made on the app, which is very annoying. I want to be able to adjust my hearing aids from my phone rather than going to the doctor to do so. I'm able to move my adjustments but when I go back to the main, it resets to the original, not to the new adjustments.
3 people found this review helpful
Did you find this helpful?
Sonova AG
May 13, 2022
Hi, we apologize for any issue you might be having. Could you send details of what you are experiencing to our customer support at: https://product-support.phonak.com/s/contactsupport We will try to evaluate the issue and get back to you. Regards, Sonova Apps Team

What's new

The world in your hands with myPhonak Junior:

We now support Android™ OS 12
We now support additional distributors. Contact your hearing care processional for more details
General bugfixes and performance improvements:
1. Easy access to User guides
2. User friendly warning messages
3. Simplified onboarding process

Thank you for using myPhonak Junior!