7.91K reviews
Content rating
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The SyncUP KIDS Watch and SyncUP KIDS App are the perfect combination to help parents stay connected and close to their kids, even when apart. The SyncUP KIDS App allows parents/guardians to monitor their child’s whereabouts and location, add parent-approved contacts, and assign tasks.

The easy-to-use smartwatch and app provide parents/guardians with peace of mind and helps kids stay connected, safe, and entertained:

Stay Connected

• Kids can call and text with an on-screen keyboard and send video/voice messages to an unlimited number of guardian-approved only contacts – No spam, no wrong numbers

• Know where your kids are at all times with real-time secure location tracking and virtual boundary alerts

Stay Safe

• Have comfort knowing that your child can alert their designated emergency contacts with the touch of the Help button, or reach 911

• Manage contacts, monitor calls and message logs to ensure only trusted people are in touch with your child

Stay on Track

• Keep kids on track with tasks, reminders and rewards, plus alarm, timer, and stopwatch

• Enable School Mode to quiet notifications and limit access to certain features so your child isn’t distracted

Stay Entertained

• 5MP camera to snap pictures and a step counter for parents to set goals and see steps

• Water-resistant IP68 rating with a long-lasting battery for all-day

• Choose a character or watch theme and play games

For further assistance with T-Mobile SyncUP KIDS Watch please visit, reach out via Twitter to @tmobilehelp, call 611 or 1-877-746-0909 .
Updated on
Dec 7, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted
7.91K reviews
Abby Thomas
December 30, 2022
We got this for our son who has ADHD. It's pretty good, but I would love to see improvements to the School Mode function: the ability to toggle school mode on/off rather than having to delete a school mode during weekends and then add it back. SM also turns off alerts/reminders which is something we need to remind him to pack his homework, etc. Would love to have toggle switches to be able to choose which apps to turn off during SM. A Sleep Mode option would also be nice to turn off texting.
8 people found this review helpful
Did you find this helpful?
Angel Duran
December 3, 2022
The watch is ok but it's tracking feature is lacking. When I use the live tracker for my kid, it will show the location 'just now' and it will show the school. Meanwhile the bus is pulling up and my kid gets off. Then the location will jump to my house and the tracking line will be a straight shot from school to my house. Also, It's around 11 months old now and it requires a restart pretty often to get it to work again. The app is pretty slow as well.
8 people found this review helpful
Did you find this helpful?
T-Mobile USA
December 27, 2022
Hi Angel, thank you for your feedback. The behavior you described for the Live Tracking may happen when the watch gets into the area with no signal, in which case it will send its location as soon as it gets back online which will cause a jump on the map. Please email us at to discuss the need to reset the watch.
September 6, 2022
After considering all of the negative reviews, I'm glad to report my experience has only been pleasant so far. Download of the app and set up was literally a breeze. I am glad I made the purchase. Only downside is sometimes there's a delay in updating their location so I would have to close and reopen the app a couple of times to get the watch and app to finally synchronize. Otherwise, I do recommend.
8 people found this review helpful
Did you find this helpful?

What's new

In this update you’ll find app performance improvements and bugs fixes.