We’re committed to your safety at Uber. We’ve established a Door-to-Door Safety Standard to help you feel safe every time you take a trip.
And with Uber, your destination is at your fingertips. Just open the app and enter where you want to go, and a nearby driver will help you get there reliably.
Take a trip from almost anywhere Request a trip from 600+ airports and in 10,000+ cities around the world. The Uber app is a great way to make your travel plans stress-free. Request a trip on demand or schedule one ahead of time.
Take a trip to almost anywhere Whether you’re looking for style, space or affordability, Uber can help you find the perfect trip to fit your needs:
Enjoy elegance and premium features with Uber Exec Ride with extra room (and more of your friends) with UberXL
All of these transport options and more are available in one place with the Uber app.
See price estimates With Uber, you can see your price estimate up front before booking. That means you’ll always have an idea of what you’ll pay before requesting your trip.
Your safety drives us We’re committed to making every trip with Uber as safe as possible. That's why – in addition to our Door-to-Door Safety Standard – we've built new safety features and updated our Community Guidelines for respectful and positive experiences.
You can share your trip Give your loved ones peace of mind while you’re on a trip – you can share your location and trip status so they know you’ve made it to your destination.
You can contact emergency services You can call the emergency services directly from the app, and your location and trip details will be displayed so you can share them quickly with emergency services.
Tip and rate your driver After every trip, you can submit a rating along with comments. You can also let your driver know you appreciated your experience by adding a tip for them directly in the app.
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I tried to order groceries using this app and it was a terrible, time-consuming experience. There was a delay of several seconds before the app would accept my selections. This caused me to have to reselect the items again. Sometimes, If I switched to another screen to do something, the app would take me back to the home page causing me to start all over again. Often, I had to make the same selections multiple times.
163 people found this review helpful
28 June 2022
I have zero problems with any of the drivers, but the app itself needs help. I often rely on Uber to commute to and from work, which should be at most a 10 minute drive with few turns. But the app redirects the drivers to take long roundabout routes that double the ride time. So far I haven't been late, but there have been several close calls and I'm not sure if I could rely on Uber for much longer if this continues.
101 people found this review helpful
3 July 2022
Add feature to communicate with driver before paying. I had a question and I couldn't ask the driver until paying. Then when I payed I had to cancel in less than a min before the driver was even on their way and got charged a cancellation fee. The driver hadn't even left their original location and I had to pay $5?!?!? I don't think I'll be using uber again. A regular taxi service was the same price. Not very user friendly. And why are taxis able to take people in front seat and uber cannot?
24 people found this review helpful
Uber Technologies, Inc.
5 July 2022
Hi Eddie, we're extremely sorry to hear about your concern regarding your recent experience. This is certainly something we'd want to deep dive into. For us to be able to resolve your recent interaction with us, fill in your details here: https://bit.ly/343HNsE. We shall get back to you at the earliest.
We update the Uber app as often as possible to make it faster and more reliable for you. This version includes several bug fixes and performance improvements.
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