I used to love this app. It was so convenient especially with 2 children. But now for some reason it has stopped allowing me to pay and place my order. I have tried to pay with 4 diffrent cards and it just says un able to verify card. Can no longer use uber eats and no options to speak to someone to get this problem sorted? Poor customer care
The app is great! Easy to use. My only issue is there aren't enough options to choose from. I see several signs in my area of restaurants that are partnered, but don't come up as an option for me. I've even had restaurants to show up one week to order from, but then disappear and I have used the app to order from them previously. I would DEFINITELY use more if there were more options.
I've been using this app for the second time and it is by far one of the BEST delivery app services out there! You get variety, high quality foods, sex delivery dudes or dudettes? IDK. I like dudes and I'm a dude it a queen on my good days. 👑💅 Keep up the good work and KEEP expanding because there are NEW restaurants just waiting to be discovered! I want tamales! And access to.aamzing local vegan donuts and more yummy goodness! There are probably donuts around, I just haven't found them yet. Love love love it.
The app is better and more affordable than postmates but does not have as many choices. Many restaurants I would expect to be able to order from are missing. Availability is also spotty. For example, I can't order from the subway right by my house; I can only order from the one 25 minutes away. It doesn't make sense. Better availability would make the service an instant 5.
You SHOULD tip your drivers. I don't like the encouragement to not tip the driver. They're providing a service by bringing you your food. That being said the app provides convenient ways to get more options delivered right to your home and makes lazy Sundays a lot easier by delivering right to my door (where I always tip my driver).
Made a order for McDonald's. the food did not arrive however the drinks did. I then called through to McDonald's and the manager on was very quick to say it's not their problem to call through to Uber eats to sort the issue he confirmed that he was aware of the order and he had packed the food as well as the drinks...clearly he had no intention on rectifying this issue. I can only imagine bernado the uber eats driver was well fed at my expence! You are using this service at your own risk ubereats eventually gave me a full refund but at the end of the day I was left with no food and no offer was made to rectify this. This should have been a simple business transaction turns out i shouted the uber driver dinner! No longer have trust in this business and will not use ubereats ever again.