I've been trying to sign up for 3 days now and all it does after i put my email an new password Just keeps loading with the spinning wheel att don't know how to fix it and I need it because just bought my daughter a phone. I'm seriously pissed off because I'm going to be charged for it and can't even get any further then the email and password point . Any ideas why I can't sign up???
It does help wen ur looking for the family member on your plan. Would give 5 if could add other phones on it outside of your plan. Otherwise it does give the general area of where they but not exact location. But this app is worth the money.
Great app! Parents of teens, this app is worth it for the peace of mind. Instead of having to text your teen to check in and risk them reading a text while driving, or getting in trouble at school or work for checking their phone, you can just check where they are (working late, driving, etc.)
NOT WORKING 1/6/2017 over 6 MONTHS!!! 😈 The app automatically will start polling all family members immediately upon opening it. Note! In the settings the box is UNCHECKED so it does not do that!!! However, on my SAMSUNG G5 FAMILY MAP has been included as BLOATWARE from AT&T, SAMSUNG. Since they decided to do this UNINSTALL does not work to remove the app. I do use this feature but with their debacle of doing this now I cannot get it off my phone and try to reinstall it completely. I have Force stopped the app, clear cache, uninstalled updates!
Can't login! It works great when I can log in however I have to reset my password everytime I want to log in! It's ridiculous I've even used no Brainerd passwords and tried to log in on my phone just after I logged in on my computer and no dice I can't log in says incorrect password so annoying
I got the app as a 30 day trial for free. Within a week I knew I would continue the service. It worked great but 2 weeks in it kicked my off was some error. I've been trying to sign up again and everytime I get to the verify phone number with a code screen the wheel just turns and errors..I spent 15 minutes on the phone with AT&T and said they submitted a claim. They told me I would get a call or text within 2 days to resolve. Never got a call or text. Still can't sign up and super frustrated. Worked good for the first 2 weeks and now nothing. And I can't get AT&T to resolve the issue. I've logged 2 calls. So Im giving up unless someone can give me some direction. Frustrating.
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