Xfinity Prepaid

2.6
3.01K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The Xfinity Prepaid App allows you to manage every aspect of your account wherever you are, whenever you need it. It’s easy to access your personal account and do things like:

Refill your services on the go
Check expiration dates and manage payments
Add new channel packs
Find the closest retailer
Stay up to date on the latest offerings and promotions
​It’s secure and fast - and lets you refill all your Prepaid Internet and Prepaid Instant TV on the go!

Learn more about 'Do Not Sell My Personal Information' options at https://www.xfinity.com/privacy/manage-preference
Updated on
12 Jul 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.6
2.94K reviews
Erikka Colclazier
24 May 2021
This app should 100% shame xfinity for their lack of concern for those of us using their service. I, like everyone else, cannot see anything but a blank screen with buttons on the bottom to switch between more blank pages. My router went down, I've tried to reset it by unplugging it because I can't even do it on the app. Nothing still. This runs the SECURITY ON MY HOUSE. Then I notice that there are tons of people with the same problem and this app was last updated in AUG OF 2020. DISGRACEFUL.
130 people found this review helpful
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Lina Luv
29 May 2021
This is hands down the worst app I've ever used to keep track of a billing account. I truly thought I was just having bad luck with it just not working for me but CLEARLY everyone is having the same issue. Blank screen with buttons to switch to other blank screens. All I want to do is just view my Xfinity bill and pay it. But no, you have to go through hurdles. I prefer not to deal with calling in just to do a simple payment but they leave us with no option. FIX THE APP!! Zero stars
226 people found this review helpful
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K&J Rogers
28 October 2022
Worst app ever! If I could give zero stars, I would, but the play store won't let me. For the past year I have uninstalled and reinstalled this app a million times hoping that would help, but it never has. I click the icon to open the app and it never actually opens, just flashes the intro screen then goes back to my home screen like I never clicked on it. Wish they would fix it because I'm so sick of calling it in over the automated refill service line!
65 people found this review helpful
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What's new

Crash fix for app start.