4.2
109K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

“Die Techniker” provides its customers with a digital all-purpose tool. For example, you can use this app to upload your receipts for reimbursement, view existing sick notes, or do something for your fitness while collecting bonus points.

FEATURES

- Protection of sensitive data through secure login (e.g. no rooted devices allowed)
- Transmission of sick notes and documents
- Send messages to the Techniker
- Receive letters from the Techniker
- Use the TK bonus program completely digitally
- TK-Fit with access to Google Fit, Samsung Health or Fitbit
- Overview of prescribed drugs of the last six years
- Apply for reimbursement of costs for medicines, vaccines, osteopathy and health courses

SECURITY

As a statutory health insurance company, we are committed to the best possible protection of your health data. That's why we check your identity when setting up TK-App on your smartphone. You can either identify yourself online using your ID card and PIN via the Nect Wallet app or by entering an activation code. We‘ll send you the activation code via post.
You can find everything else about our security concept at https://www.tk.de/techniker/2023678

Please note: The use od TK-App with rooted devices is not possible for security reasons.

FURTHER DEVELOPMENT

We are continuously adding new features to the TK-App - your ideas and hints help us most. Write us directly and anonymously via the feedback function in the TK-App.

BONUS & TK-Fit

Membership in a football club, regular check-ups at the dentist, the non-smoking course after New Year's Day - all these things earn points for the TK bonus program. And thanks to the connection to Google Fit, Samsung Health or Fitbit, you'll receive points for many other activities.

TK-SAFE

With TK-Safe you have all relevant health data at a glance: Your visits to the doctor, diagnoses, medication, vaccinations, preventative medical checkups and much more.

Please note that TK-Fit and TK-Safe are not available in English yet.

REQUIREMENTS

For the TK-App:
- TK customer
- Android 9.0 or higher
- Unmodified Android operating system, ie. no Root (For more information, see https://www.tk.de/techniker/2023674)

For TK-Fit:
- Step counting using Google Fit, Samsung Health or Fitbit and your smartphone or a compatible fitness tracker.

ACCESSIBILITY

We aim at providing you an app that is as barrier-free as possible. You can find the accessibility statement at:
https://www.tk.de/techniker/2137808
Updated on
Jul 1, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 7 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
107K reviews
Hân Lê
June 23, 2024
Voted 5 stars and here I come to fix it. I'm trying to open the app but both the biometric and password lead to unlimited waiting time for the app to run. If the screen dies you have to repeat logging in. I have been trying to log in for 10 mins already and I give up.
Did you find this helpful?
Techniker Krankenkasse (TK)
June 24, 2024
Es tut uns leid, dass Sie Probleme beim Log in haben. Sollte der Log in weiterhin nicht möglich sein wenden Sie sich gern an unseren Support unter tk.app@tk.de. Freundliche Grüße, Ihre TK-App
Ifte Ahmed
May 2, 2024
Worse than having a file folder The login, security check and ... are so archaic that I am forced to keep a file. Just to add a new vaccine, I had to waste 10 mins and I am pretty sure it's not the right one. To be fair, I think it's not the developers, but the German Law Makers to blame... when you have to abide by 19th century law to a 21 century app, you can't make it useful.
1 person found this review helpful
Did you find this helpful?
Techniker Krankenkasse (TK)
May 2, 2024
Wir verstehen, dass die komplizierten Anmeldeverfahren für Frustration sorgen können. Wie Sie selber richtig sagen müssen wir hohe Sicherheitsstandards erfüllen um Ihre sensiblen Daten zu schützen. Wir sind weiter bemüht die Prozesse zu optimieren um Ihnen zukünftig ein angenehmeres Erlebnis bieten zu können. Freundliche Grüße, Ihre TK-App
Lexi Victoria Tontsch
July 6, 2024
Set up and Log in took months. + No clear overview over status of requests or responses received. The app is messy and confusing, not at all intuitive. Very disappointing.