Bolt: Request a Ride

Bolt Technology

About this app

Use your smartphone to order a ride, get picked up by a nearby driver, and enjoy a low-cost trip to your destination.

Why choose Bolt?
• Get a comfortable, low-cost ride.
• Fast arrival times, 24/7.
• See the price of your ride before you order.
• You can pay inside the app (Credit/Debit/Apple Pay).

Easily request a ride with the Bolt app:
1. Open the app and set your destination;
2. Request a driver to pick you up;
3. See your driver's location on the real-time map;
4. Enjoy the ride to your destination;
5. Leave a rating and pay.

Bolt is available in 45 countries and 400 cities around the world.

Bolt’s mission is to bring fast, reliable and affordable transportation to millions of people around the world, while also helping thousands of drivers support their families. The next time you need a ride, take Bolt!

Earn extra money driving with Bolt. Sign up at https://partners.bolt.eu

Questions? Get in touch via [e-mail] or at https://bolt.eu

Follow us on social media for updates, discounts and offers!

Facebook — https://www.facebook.com/BoltUnitedKingdom/
Instagram — https://www.instagram.com/bolt_uk/
Twitter — https://twitter.com/Boltapp

Ratings and reviews

Worst experience, especially, in the winter. Pick up pin had issues twice in a roll within the same day. Picked a ride that is supposed to pick me up quicker, and I chose to pay a bit more. But, as soon as I made my selection, the waiting time doubled. That is low. The driver of the 2nd trip didn't wait for me where the pin was, I had to walk for a minute in the cold trying to get to her.

I really think with a few simple tweaks to the app this could be so much easier to use and way more customer friendly. Firstly add option for return trip to be able to add after initial booking. And just 1 small step further, add option to add stops along the journey. Could be an extra passenger, two friends sharing a ride home, etc

The app is okay and more reliable than uber in my area, but needs improvements. I attend a very large campus and can't manually select a drop-off/pick-up point, as the app only gives an option of 3 main entrances. This is inconvenient as I can't be dropped-off/picked-up at any other access gates and have to walk much further now. Also, the 15min time limit after the trip has ended to tip the driver is ridiculous, it needs to be extended to an hour as people are in a rush sometimes and miss it.

What's new

Design updates and app performance improvements
All Bolt rides in Europe are 100% carbon neutral.