3.9
1.06K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The new VA Video Connect application for Android expands VVC capability to Android users. VVC Android connects Veterans with their health care team from anywhere, using encryption to ensure a secure and private session. The app makes VA health care more convenient and reduces travel times for Veterans, especially those in very rural areas with limited access to VA health care facilities, and it allows quick and easy health care access from Android mobile devices.
Updated on
May 2, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity and App info and performance
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.9
979 reviews
Andrew N
July 18, 2024
Had a very important appointment today & it kept opening in my browser instead of the app couldn't hear anything or be heard. I checked the settings for the app and the default links weren't selected so I selected them, still kept opening the link in my browser. Then I cleared cache and reinstalled and that didn't fix it either, still kept opening in the browser. I tried sharing link to the app but there is no option to select it. Please make the link shareable to the app when all else fails.
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US Department of Veterans Affairs (VA)
July 19, 2024
We're sorry the app did not open in the way that was intended for your visit. We will share this information with the product team. If this or other issues occur and interfere with your visit, please contact the Office of Connected Care Help Desk at 866-651-3180. They can troubleshoot and investigate the issue further.
Graeme Payne
February 2, 2024
Sometimes it works. Sometimes it doesn't. When it works it is an OK way to remote in to a medical appointment using your Android device. For example, I am in Maryland, & the VA provider is in Georgia. When it doesn't work, you have just missed a medical appointment (something the VA seriously does NOT want you to do.) Very useful, but still needs work in the areas of connection reliability and ease of use. Note to VA developers: a version that works well on Chromebooks is VERY desirable.
422 people found this review helpful
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US Department of Veterans Affairs (VA)
February 9, 2024
Thank you for sharing your experience with us. We will share it along to the product team. If you experience connection or other issues in the future, the Office of Connected Care Help Desk can assist at 866-651-3180, 24/7. They can also run test calls just to ensure everything works before your appointment.
Evelyn Burns
June 8, 2023
I've tried this app on multiple different devices for several different appointments...I can hear my provider but they can never hear me. I've checked my settings on all the devices (cell phone app, tablet, computer) and it still never works. I'm a tech savvy person and have tried connected to different networks. Have had all telehealth appointments scheduled for in person from now on. The WORST APP EVER!!!
182 people found this review helpful
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US Department of Veterans Affairs (VA)
June 21, 2023
We're sorry you have had difficulty sharing audio with your provider. Please contact the Office of Connected Care Help Desk (866-651-3180) for assistance. They can set up test visits with you to ensure your audio is being shared.

What's new

+ E911 Updates