VA Video Connect

Name: VA Video Connect
Availability: InStock
Rating: 4.498891353607178 (8913 reviews)
Author: US Department of Veterans Affairs (VA)

US Department of Veterans Affairs (VA)

4.5

8.91K reviews

Government

1M+

Downloads

Everyone

About this app

The new VA Video Connect application for Android expands VVC capability to Android users. VVC Android connects Veterans with their health care team from anywhere, using encryption to ensure a secure and private session. The app makes VA health care more convenient and reduces travel times for Veterans, especially those in very rural areas with limited access to VA health care facilities, and it allows quick and easy health care access from Android mobile devices.

Updated on

Feb 18, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

App activity and App info and performance

Data is encrypted in transit

Data can’t be deleted

Ratings and reviews

4.5

8.28K reviews

Autumn

July 5, 2023

So here's the issue. It works fine when in the process of making calls. After leaving a call, my microphone will no longer be usable, period. Not for Google assistant, nor for calls or anything. My microphone is completely disabled. I even tried changing settings in my phone, or force closing this app, it did not work. I have to restart my device to get my microphone to work again. I have a bad memory, so I may forget, and then when I make or receive an important call, nobody can hear me.

162 people found this review helpful

US Department of Veterans Affairs (VA)

August 1, 2023

Thank you for letting us know you repeatedly lose use of your microphone after your appointment ends. We have shared this information with the team to help them investigate further.

Raymond Ciarcia

March 31, 2026

I've just installed this on a new phone as a backup. I use a similar application on a VA loaned iPad. Today, 31 March 2026 I received an email from the VA which included a report that this Android app has an update 2.13.5 but I see no way in the details with the Google Play Store. Otherwise, the app from the VA on the iPad is very smooth and easy to use.

1 person found this review helpful

US Department of Veterans Affairs (VA)

April 6, 2026

The version released is 1.12.7. If you have further issues with your android device, you can contact the Office of Connected Care Help Desk at 866-651-3180 to help troubleshoot, available 24/7.

Aaron Majors

March 16, 2026

Works well when it works. If the patient needs to look at another screen during the appointment, such as to review notes or a calendar the video feed stops showing the patient to the doctor. This is not a recent issue

2 people found this review helpful

US Department of Veterans Affairs (VA)

March 16, 2026

Thank you for the feedback. In the future you can contact the Office of Connected Care Help Desk at 866-651-3180 to help troubleshoot, available 24/7.