VA Video Connect

US Department of Veterans Affairs (VA)

About this app

The new VA Video Connect application for Android expands VVC capability to Android users. VVC Android connects Veterans with their health care team from anywhere, using encryption to ensure a secure and private session. The app makes VA health care more convenient and reduces travel times for Veterans, especially those in very rural areas with limited access to VA health care facilities, and it allows quick and easy health care access from Android mobile devices.

Ratings and reviews

So here's the issue. It works fine when in the process of making calls. After leaving a call, my microphone will no longer be usable, period. Not for Google assistant, nor for calls or anything. My microphone is completely disabled. I even tried changing settings in my phone, or force closing this app, it did not work. I have to restart my device to get my microphone to work again. I have a bad memory, so I may forget, and then when I make or receive an important call, nobody can hear me.

The connection is always spotty regardless of the strength of the wifi or cell signal. The video often freezes or the audio is intermittent. It is a system that is in great need of vast improvement.

I hate video appointments! There is always a problem. While trying to connect with my doctor for the first time, I was directed to install a particular app. After doing so, a message popped up, saying that I had just "Purchased" it! Why should I be charged to install an app from the government? I only entered the link that was texted to me. Now how in the world do I get out of this, and how should I proceed to do Video Appointments?

What’s new

E911 Updates
Bug fixes