VA Video Connect

US Department of Veterans Affairs (VA)

About this app

The new VA Video Connect application for Android expands VVC capability to Android users. VVC Android connects Veterans with their health care team from anywhere, using encryption to ensure a secure and private session. The app makes VA health care more convenient and reduces travel times for Veterans, especially those in very rural areas with limited access to VA health care facilities, and it allows quick and easy health care access from Android mobile devices.

Ratings and reviews

So here's the issue. It works fine when in the process of making calls. After leaving a call, my microphone will no longer be usable, period. Not for Google assistant, nor for calls or anything. My microphone is completely disabled. I even tried changing settings in my phone, or force closing this app, it did not work. I have to restart my device to get my microphone to work again. I have a bad memory, so I may forget, and then when I make or receive an important call, nobody can hear me.

I've used video connect a number of times now and like it. the connection always is good and stable. the video and sound are clear. with the advent of AI subtitles would be a nice feature and being able to get a transcript of the appointment would be so helpful but probably unrealistic. that said it's a great way to have your appointment if you cannot be there in person. Recommended!

I've tried this app on multiple different devices for several different appointments...I can hear my provider but they can never hear me. I've checked my settings on all the devices (cell phone app, tablet, computer) and it still never works. I'm a tech savvy person and have tried connected to different networks. Have had all telehealth appointments scheduled for in person from now on. The WORST APP EVER!!!

What’s new

This update includes the following changes:
Login bug fix