
Jonathan Nguyen
So far, so good with the app. My Bluetooth devices are syncing with the app, and I see the information going into my shared vitals section. I do find it odd that the time gets entered in the app correctly, but everything is showing up in shared vitals 3 hours after. Maybe it doesn't account for time zones? I don't see a way to adjust the time settings in the app. Other than that, so far, so good! This makes it so much easier to log my daily values for my doctor to review-I used to do this manual
17 people found this review helpful
US Department of Veterans Affairs (VA)
July 19, 2024
Thank you for taking the time to leave us a review and for bringing this issue to our attention. We will pass this on to the product team for their awareness. In the meantime, we recommend contacting the Health Resource Center Mobile Solutions Help Desk at 877-470-5947 (Monday to Friday, 8am to 8pm Eastern) if your experience is impacted.

Loubie Wilks
Until October 1st it's been recording from the Blueteeeth devices. Since the 1st, it has not been from any of the medical devices and or my Fitbit. This is wjat I have done is uninstall the app, than restarted my phone, them reinstall the app, but it's stall not working.
2 people found this review helpful

Craig Lantz
Slow and wonky. After getting a notification that I have successfully downloaded data from a test device, when I go on the dashboard it still says no results for the day. Also getting result takes forever! The blue circle spin and spin and spin for several minutes. Is data stored on the phone or in the cloud somewhere?
7 people found this review helpful
US Department of Veterans Affairs (VA)
March 25, 2025
Thank you for sharing your feedback. We apologies for this issue. We recently released a new version of Share My Health Data (v5.6) that specifically addresses the concerns mentioned. If you encounter other issues, please contact our help desk, the Office of Connected Care Help Desk (866-651-3180), available 24/7.