
Jonathan Nguyen
So far, so good with the app. My Bluetooth devices are syncing with the app, and I see the information going into my shared vitals section. I do find it odd that the time gets entered in the app correctly, but everything is showing up in shared vitals 3 hours after. Maybe it doesn't account for time zones? I don't see a way to adjust the time settings in the app. Other than that, so far, so good! This makes it so much easier to log my daily values for my doctor to review-I used to do this manual
23 people found this review helpful
US Department of Veterans Affairs (VA)
July 19, 2024
Thank you for taking the time to leave us a review and for bringing this issue to our attention. We will pass this on to the product team for their awareness. In the meantime, we recommend contacting the Health Resource Center Mobile Solutions Help Desk at 877-470-5947 (Monday to Friday, 8am to 8pm Eastern) if your experience is impacted.

Timothy Miller
This app used to work quite well with my BP cuff and Garmin watch. This was a real time saver when relaying my health status to my doctor. Sometime in the past few months it stopped working. When attempting to login, I'm redirected to the va.gov website instead of the apps home page. Reinstalling the app did not fix the issue. The same thing happens with my wife's copy of the app. I really hope this can be fixed soon as manually passing my BP readings to my doctor is rather cumbersome.
3 people found this review helpful
US Department of Veterans Affairs (VA)
April 6, 2026
We recommend contacting the Office of Connected Care Help Desk at 866-651-3180 to help troubleshoot

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Constantly crashing or login takes 4 to 5 trys. Not a good app IMO. To be clear, I've been trying the troubleshooting "fixes" repeatedly. I have an S24 plus.
1 person found this review helpful
US Department of Veterans Affairs (VA)
April 6, 2026
We're sorry you encountered problems. If you use the app again and encounter issues in the future, We recommend contacting the Office of Connected Care Help Desk at 866-651-3180 to help troubleshoot