
John Buyense Jr
Great idea, but the app doesn't work as advertised! Dashboard doesn't work like pictures. On the Google side, it seems like it should interface better with Android Health Connect to get all data over to the VA. Speaking with my healthcare team, they seemed like I just educated them about this option. Calling the help line, they seem to trouble shoot from a chart. No real knowledge of this app.

Jonathan Nguyen
So far, so good with the app. My Bluetooth devices are syncing with the app, and I see the information going into my shared vitals section. I do find it odd that the time gets entered in the app correctly, but everything is showing up in shared vitals 3 hours after. Maybe it doesn't account for time zones? I don't see a way to adjust the time settings in the app. Other than that, so far, so good! This makes it so much easier to log my daily values for my doctor to review-I used to do this manual
28 people found this review helpful
US Department of Veterans Affairs (VA)
July 19, 2024
Thank you for taking the time to leave us a review and for bringing this issue to our attention. We will pass this on to the product team for their awareness. In the meantime, we recommend contacting the Health Resource Center Mobile Solutions Help Desk at 877-470-5947 (Monday to Friday, 8am to 8pm Eastern) if your experience is impacted.

Fred K
The app works when it wants to work. Seems I always have to re-sync the device each time I try to use it. Half the time it doesn't receive the reading. And to top it off I have to go through the hassle of logging in daily to the app and ID me. I miss the old BP machine this new set up is too glitchy and wants to many steps.
13 people found this review helpful
US Department of Veterans Affairs (VA)
January 10, 2025
We're sorry for the syncing and login issues you have encountered. We recommend calling the Mobile Solutions / Health Resource Center if this continues to occur, they can help troubleshoot: 877-470-5947 (M-F, 8am-8pm EST).