HSBC US

HSBC

About this app

The HSBC US Mobile Banking App allows you to stay in control of your finances, anytime and anywhere. You can register on the app or log on with your existing HSBC Personal Internet Banking details.

Manage your HSBC accounts in one place:
Quickly see available funds and monitor financial activities. Use Global View1 to monitor eligible international HSBC accounts
Check HSBC credit card transactions. View and download your statements
Open a Global Money Account2 - a multi-currency, mobile-only account designed for people who see a world far beyond their local branch
Check your HSBC Securities (USA) Inc. investments anytime on the Investment tab. View your portfolio and holdings information
Transfer Money & Pay Bills:
Pay bills to virtually anyone in the U.S. from your eligible HSBC accounts
Take a photo of your check and deposit it within the app3
Schedule future dated payments and transfers
Use Global Transfers4 to securely move funds from eligible US accounts to your eligible HSBC accounts
Quickly send money in real time to eligible family, friends, and other saved payees using HSBC’s Real Time Payments (RTP®) System

Get Support:
Contact a Customer Relationship Representative right in the app

Security Features:
You can use Fingerprint ID on a supported Android® device
HSBC’s Digital Security Device provides additional protection for Online Banking
* Important note: This app is provided by HSBC Bank USA, N.A. for use by existing customers of HSBC Bank USA, N.A. only. Please do not download this app if you are not an existing customer of HSBC Bank USA, N.A. HSBC Bank USA, N.A. is regulated in the U.S. by federal and applicable state laws and regulations.
Please be aware that HSBC Bank USA, N.A. provides the services and/or products available through this app to customers having an account relationship with HSBC Bank USA, N.A. HSBC Bank USA, N.A. cannot guarantee that the services and products available through this app are authorized to be offered in other countries, or that they are suitable for any particular person or appropriate in accordance with any applicable local laws, rules or regulations of any jurisdiction outside the U.S.
This app is not intended for download or use by any person in any jurisdiction where such download or use would not be permitted by law or regulation. The information provided through the app is not intended for use by persons located in or resident in jurisdictions where the distribution of such material or provision of such services/products is restricted. Customers availing of the services and/or products available through this app are required to comply with all applicable laws/regulations of their respective jurisdictions.
1 Global View and Global Transfers are only available for HSBC Premier and HSBC Advance clients and are not available in all countries. Foreign currency exchange rates and local country limitations may apply. Transfers from HSBC accounts from outside the U.S. may be subject to transfer fees. Personal Internet Banking is required to access Global View and Global Transfers. Access to US Personal Internet Banking through Global View from outside the U.S. may be limited
2 HSBC Global Money Account is a prepaid, multi-currency account available on the HSBC Mobile Banking App for customers who maintain an HSBC consumer deposit account and have a current U.S. or eligible residential address.
3 Data rate charges from your service provider may apply. HSBC Bank USA, N.A. is not responsible for these charges. Camera-in device required to be able to utilize HSBC Mobile Check Deposit. Deposit amount limits may apply.
4 Accounts eligible for Global Transfers include all HSBC deposit accounts, except for CDs. All HSBC accounts, however, are viewable within Global View
RTP® is a registered service mark of The Clearing House Payments Company LLC. Android is a trademark or registered trademark of Google Inc.
Deposit products are offered in the U.S. by HSBC Bank USA, N.A. Member FDIC.

Ratings and reviews

The check deposit is among the worst I've ever seen with any bank app. It always takes forever to focus and just takes the picture randomly before it's done focusing. Now when I click on "manage card" for my credit card I get "An error has ocurred! We're sorry, but the page you are looking for isn’t available." Screen and I can't pay my credit card bill. It's been at least 2 years and no fix yet. Now it doesn't open at all! White screen and that's it. I'm going to switch banks. I'm done.

The app doesn't notify me of any changes to my account. So when I think I have enough turns out, I don't because of a few payments, but I don't know of these payments until I go into the app and check my account. It's really worrying, especially when it comes to helping combat fraud and unauthorized transactions, and I genuinely can't make it a habit to continually log in every few minutes to see changes to my account that's a hassle.

The app is basically useless for a credit card user. Having to enter your full birthday and password? Why? Want to pay your credit card bill? Oh you cant do that in the app. Whats the point? The website isnt designed well for mobile so paying your bill is just a chore. And twice now, the website has told me making a payment is "unavailable" right around due date. Looking forward to paying this card off and closing the account.

What’s new

Faster, simpler and more secure – and we’re adding new features all the time. Included in this update:
• Bug fixes and security enhancements