Smart Home Manager

Name: Smart Home Manager
Availability: InStock
Rating: 4.414961814880371 (85637 reviews)
Author: AT&T Services, Inc.

AT&T Services, Inc.

4.4

85.6K reviews

5M+

Downloads

Everyone

About this app

The AT&T Smart Home Manager app will guide you through a simple self-setup process for your new service. It also provides all the tools you need to manage your network in one intuitive, user-friendly interface.

Sign in with your AT&T Internet User ID and password to get started!

• Enjoy clear, technician-free troubleshooting
• Easily view and update your Wi-Fi network name and password
• See what’s connected to your network
• Personalize all your device names
• Create profiles, set parental controls and downtime schedules to manage your family’s screen time at home
• Pause Wi-Fi access for any of your devices
• Test the Internet speed to your Wi-Fi gateway
• Pinpoint weak signal spots throughout your home
• Check your network health, get notified of issues and service outages, restart your Wi-Fi gateway, and more!

AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T Wi-Fi Gateway. Feature availability based on Wi-Fi gateway model. Limited to home Wi-Fi network.

Updated on

Mar 25, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

This app may share these data types with third parties

App info and performance

This app may collect these data types

App info and performance and Device or other IDs

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.4

84.9K reviews

Alan McCrary (ZERO450)

March 7, 2026

First issue I've had is while opening the app, sometimes it requires me to select my account twice like it didn't recognize when I selected it the first time (even though it shows the loading icon). Second issue I have is even though I've done all sorts of troubleshooting, there are specific devices the app won't actually shut off Wi-Fi to. It will say it's been paused but the devices continue to have Internet access. This app has great features but they only seem to kinda work.

8 people found this review helpful

AT&T Services, Inc.

March 9, 2026

Sorry to hear you are having issues. Can you please send us an email at SHM-Support@att.com with the user id and Billing Account Number (BAN) you are using to login and screenshots of any error messages you are receiving? We would like to look into this for you.

Michelle Springer

February 16, 2026

Unusable. Takes ages to log in, biometrics are enabled but never work/prompt for login, my device is connected directly to the WiFi gateway, but I can't manage my WiFi because it says it cannot communicate with the gateway and the only solution it offers is to restart the gateway. I have yet to find any useful purpose for the app so far, since it can't even do basic things like log in properly in the format I want. (I have cleared the app cache and reinstalled, same issue on desktop)

44 people found this review helpful

AT&T Services, Inc.

February 17, 2026

M C

April 2, 2026

I just started using this app and I'm blown away. It loads and runs instantly and I don't have any issues. There are more features for router access control, QOS, and channel selection than I ever expected there would be and it's bug-free for me. Furthermore there's a Wifi signal scanner and speed test integrated. My expectations were so low for this. And it will easily bump you into the router's web config for more advanced settings that you would expect from WRT configuration.

2 people found this review helpful