AT&T Device Help

4.1
33.5K reviews
50M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

• Learn, Optimize and Diagnose your smartphone with the Device Help app from AT&T
• Master your device with step-by-step guides and expert tips
• Be alerted to needed updates that can improve device performance
• Instantly pinpoint issues with your mobile device for quick and efficient troubleshooting
• AT&T Device Help uses the Google Accessibility API as an optional component to the Guide Me function, and when enabled helps guide you through the steps physically on your device to help resolve common issues
Updated on
Feb 10, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.1
33K reviews
Gene Ponchot
February 18, 2026
just got app. i b ranked 4 stars but probably later will be 5. Just getting use to it. love ❤️ this app. keeps youre phone in check. Will help you and guide you if you have any issues. 👍👍
2 people found this review helpful
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Kenyatta Ray
February 15, 2026
I've contacted you several times about the same issues and your refusing to correct it. no one should be able to hack and put virus bugs malware trojan on customers phones in the first place as many years att google etcetera has been in business anyways! we pay too much for our phones and products services for you to allow nonsense to keep happening! ridiculous! i am not pleased at all. i just got this phone and it COST MORE THAN THE IPHONE and ive had issues with both! im tired of it!
1 person found this review helpful
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Dio Brando
February 21, 2026
AT&T has been charging me $300/month for a plan that hasn't been updated since 08 and have the audacitt to never give me data breach money.
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What’s new

- Smart Search enhancements and improvements to search accuracy.
- Redesigned 'no connectivity' screen.
Bug fixes include:
- Removed the behavior where the volume bar was being displayed during
camera test (iOS).
- Health Score values bug corrected.
- iOS RAM usage test parameter change.
- Fix to back button not working while in Guide Me feature.
- Fixed “Voice Over” for app version area.
- Landscape screen issue with Emblem device.
- Display Tests behavior and results.