Bolt: Request a Ride

Bolt Technology

About this app

Make getting around easier with Bolt! Whether you need a ride across town, an airport transfer, or a scooter to zip through traffic, our app makes it easy to move around confidently and conveniently.

WHY CHOOSE BOLT?
- Request a ride in seconds: enjoy safe, affordable rides with top-rated drivers.
- Transparent pricing: see your fare upfront so there are no surprises.
- Multiple payment options: pay securely using a credit/debit card, Apple Pay, Google Pay, or cash.

EASY ORDERING:
- Open the app and set your destination.
- Choose from various ride types to suit your needs (Comfort, Premium, Electric, XL, and more).
- Track your driver in real time.
- Arrive in comfort and rate your experience.

SAFETY FIRST:
Some of Bolt’s safety features require the app to run in the background.

- Emergency assist button: discreetly alert our Safety Team in case of emergencies.
- Audio trip recording: record audio during rides for added peace of mind.
- Private phone details: your contact information stays confidential when you call a driver.

PLAN AHEAD:
Need an airport transfer or an early morning ride? You can schedule your trip in advance from 30 minutes to 90 days before your expected pickup time.

*JOIN BOLT PLUS TO UNLOCK PREMIUM FEATURES!
Get the best of Bolt with Bolt Plus. Enjoy exclusive perks that save you time and money, making every ride smoother and more convenient.

*BOLT DRIVE:
We're committed to our carbon net zero goal by 2040. That's why we're increasing the lineup of electric and hybrid cars in Bolt Drive, our car-sharing service. You can also rent Bolt scooters and e-bikes via the app.

*DELIVER PACKAGES
Use the 'Send' ride type to arrange fast and convenient parcel delivery in your city.

Bolt is available in 50 countries and 600+ cities worldwide (see the full list at https://bolt.eu/en/cities/). We rebranded from Taxify to Bolt in 2019.

Bolt is the perfect taxi alternative for fast, reliable, and affordable rides. The app provides a seamless ride-ordering experience whether you’re commuting, travelling, or running errands. So, the next time you need a ride, choose Bolt!

*Bolt options differ by location. Check the app for availability in your city.

Earn money driving with the Bolt Driver app. Sign up: https://bolt.eu/driver/

Questions? Get in touch via [e-mail] or at https://bolt.eu

Follow us on social media for updates, discounts, and offers!

Facebook — https://www.facebook.com/Bolt/
Instagram — https://www.instagram.com/bolt
X — https://x.com/Boltapp

Ratings and reviews

Lately, the application regularily does not match the location on the map with the address correctly. For instance, twice during a week we were let out a few hundreds meters away from my son's school, enven though the address I entered was correct and accessible for a taxi. Another example, today the application sent the driver to a wrong bus stop. I was even charged late fee. Update: new bugs with every update, can't see the map now after the order is made until the driver arrives.

horrible app, avoid if u can. always cancelling the rides mid way. had to go the the station for an important visit, booked the cab coming in 4 min. CANCELLED. Everytime. customer service charged me £10 for another similar incident. Accepted that I should be getting a refund, haven't gotten a refund. Almost a month now. now they might write a generic response to contact them via customer support but it won't be fruitful.

This app is highly variable depending on the location and other factors. Sometimes it's the best app for the location, but recently I had an issue where I was quoted a range of 159-229 baht for a journey in Bangkok. The traffic was light and I was expecting somewhere lower in the range, but I was charged 222 baht. I also saw the driver clicking a "plus" button that seemed to increase the fee on his phone. I'm not sure how this can happen, but I'dlike to know. Don't trust unless it's a flat fare!

What's new

Thanks for using Bolt!

We regularly update the app to provide a consistently high-quality experience. Each update includes improvements in speed and reliability. Check out the latest updates in the app!

Enjoying Bolt? Please leave a rating! Your feedback helps us improve.