Netspend Skylight ONE

NetSpend

About this app

You are always on the go. Get the app that helps make sure your money keeps up with you!

The Skylight Mobile App gives you the power to manage your account on the move. Managing your money wherever, whenever. With ease and speed you can:
- Check your account balance and transaction history
- Find surcharge-free ATM locations. ATM Balance Inquiry and ATM Decline fees may apply. See cardholder agreement for details.
- Get direct deposit information

It’s secure, fast, and free.

Note: If you are a Brink's Money Paycard cardholder, please use the Brink's Money Paycard mobile app which can be downloaded here: https://play.google.com/store/apps/details?id=com.netspend.mobileapp.brinkspaycard.

Ratings and reviews

A mess of an app and customer service is royally unhelpful. I don't blame the service rep for clearly not wanting to be there, and I imagine it is company policy for customer service to be completely useless, so I don't blame her for that, but man. This app is so frustrating to use when something goes wrong. I have to go through leaps and bounds to get one inch closer to fixing it. I gave social, card number, email, ect, and wasn't given something as simple as a username. Would not recommend.

There are better ones out there. My work uses this for tips, but this one seems to be more of a hassle than the other I've used (branch). It has more fees and restrictions, some of which you have to pay in order to use some of the basics. They will also lie to you and try to find ways to charge you extra fees. A bank transfer limit makes it difficult to get all your funds out if you make over a certain amount. And customer service is horrible.

All of a sudden when I go to log in, it says, this looks like a Skylight account. Download the app from the Google Play store. I click on the Play store, it brings me to this page, where the Skylight app says Uninstall and Open. So I obviously have the correct app, but I can't log in all of a sudden. I've deleted and downloaded the app, and restarted my phone. It just keeps this cycle going.