SC Mobile Hong Kong

Standard Chartered Bank PLC

About this app

The new SC Mobile App offers an extensive range of functionalities to take care of your banking needs, allowing you to experience smarter, smoother, and safer mobile financial services anytime and anywhere.
• The new homepage allows you to view your accounts at one glance, keeping you up with the account status. With Shortcut keys, you can access the daily financial management functions more conveniently.

• You can open an Integrated Deposit Account with SC Mobile without visiting a branch. Verify your login and transact with the built-in mobile security key - SC Mobile Key, without the need to wait for One-Time Password (OTP) via SMS.

• Under Pay & Transfer, you could use SC Pay (FPS) for instant payments and real-time transfers with mobile number, email address or scan the QR code. Cardless cash withdrawal in a fast and convenient way with QR Cash and Top-up AlipayHK™ or Octopus Wallet instantly without any additional fees are provided.

• Investment tab brings you diversified wealth solutions from equities to insurance.

• Through Discover, you can browse and apply for our product plans instantly. Whether it is deposits, credit cards, loans, or wealth solutions, you can find the right solution.

• In Services and Settings, you can manage your personal information, communication preferences, and view eStatements and eAdvices to keep a clear overview of your accounts.

• Having any questions? You can go to the Contact and Support page for support on your banking needs through the 24/7 chatbot service provided by Stacy or personalized service from myRM and our live agents. E-Ticketing and e-Appointment are provided to make it more convenient for you to pay a visit to our branch.

SCB Head Office Address:
32/F, 4-4A Des Voeux Road Central, Hong Kong

Ratings and reviews

The feedback form that appears when the user logs out has disappeared on my device. It has been replaced by a white screen, and I must navigate back on the UI stack to get back to the log on screen. There is no confirmation of logging out anymore. I believe this was done because I have effectively used the feedback form to report egregious advertisements inside the app. The malicious ad-tech convict is also attempting once more to advertise to me inside the app.

Recent update means that if you are running an older Android version you can no longer open the app. This means that you cannot log in because all forms of login require you to approve or generate an off-line pin through the app. You will be cut off from your ability to use internet banking and there was no warning. For those that cannot afford to regularly change their phones or for older people who do not change their phones because they do not want to learn new things this is an issue.

The saved login information is somehow gone (i.e., cannot log in using biometric authentication). Cannot even log in with username and password. I don't recall that I have ever changed the password. Tried to clean install in secure folder, but it keeps prompting the app is not updated.