
Artie Tonite
- Flag inappropriate
- Show review history
They changed how to manually add package tracking, so the app has become much less user friendly and functional. Put it back in an easier place to access. A little plus sign next to the orders already being tracked or something. Also, why take away dark mode? I used it for the longest time, and now there's no option at all, and everything is extremely white.
28 people found this review helpful
Shopify Inc.
July 23, 2025
We appreciate your feedback on the recent changes. We're always looking to improve, and your input is valuable. For tracking, we're exploring ways to enhance usability. Regarding dark mode, we'll share your request with our team. Thank you for helping us improve.

Phillip North
- Flag inappropriate
- Show review history
Getting worse. I think the overall experience is getting worse in regards to identifying and tracking orders. Biggest complaint would be that even though your Amazon account is linked, you can't track it via the app. It only links you to the order, and not the tracking itself. Once it's delivered, you then have to go archive the order. edit 6/9/25: no, that's completely incorrect. There's a disconnect. It's a pointless feature to link to Amazon if it doesn't pull the tracking.
321 people found this review helpful
Hi Phillip! If you're not seeing updates in the app, there is a good chance that the tracking details have yet to be scanned in by the carrier or there are no updates to share with you at this time. Shipping and fulfillment is managed entirely by the business you'd purchased from and we strongly recommend reaching out to them for more information!

Felicia Brimigion
- Flag inappropriate
- Show review history
Ever since removing dark mode, this app has become painful to use. It is SO bright. Their excuse of 'not enough people using this feature' is such hot garbage. Bring back dark mode, especially for those who need/rely on that visual accessibility. Functionality wise, it has better tracking than the actual shipping companies and I like that I can track my shipments on the map as well. I also really like how I can add in other tracking numbers w/ the corresponding shipping company, to my orders.
285 people found this review helpful
Shopify Inc.
July 16, 2025
Hi Felicia, We appreciate your feedback on the removal of dark mode. We understand its importance for visual accessibility and will share your thoughts with our team. We're glad you enjoy the tracking features. For further assistance, please visit https://help.shop.app/en/shop.