
Erin Wood
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App used to have a keyboard for command entry. It no longer does. I'm hearing impaired, so voice commands are problematic. I really would appreciate having the ability to type commands again. Also, because only voice commands, and my hearing issues, it rarely understands what I'm saying. *a year later and this is still an issue. seriously, a keyboard option for us with hearing issues. come on. 7-25-25
1,593 people found this review helpful

Maranda Curry
It used to be great. now it's garbage. I have notifications on and I won't get notified when my doorbell is pressed. It takes way to long for the video to load if it does work on an off chance, but to the point of being useless. I'm switching to an entirely different brand. I've had Google nest cameras for years for their reliability, hey just ain't it anymore. The assistant works when it wants and when I don't want. Its just garbage now.
20 people found this review helpful
Google LLC
November 7, 2025
Hi Maranda, thanks for your review! We'd like to know more about the issues you're having with the video history of your Nest Cameras, the notifications of your Nest Doorbell, and the Google Assistant performance. We know how frustrating it can be and will be happy to assist you. Contact us at: https://support.google.com/googlenest/gethelp

Justin Douglas
This app, and my faith in Google products/services, is absolutely trash since the last update. my biggest contention is the inability to even access my automations since the update. Case in point, I have an alarm for work that used to play a particular sound through Spotify at 10:30 every business day. Since the update I can't access past automations which means i cannot change or delete this automation or any others.
9 people found this review helpful
Google LLC
November 7, 2025
Hi Justin, thank you for your comment. We understand that you're having issues on the Google Home app after lasted update. That's not the experience we want you to have, and please know we're here to help. For further assistance and more detailed support, please reach out to us directly through this link: https://goo.gle/3VinkfQ.