T-Life

T-Mobile USA

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About this app

T-Life is now the go-to app for T-Mobile. Get the latest exclusive deals from T-Mobile Tuesdays, and take advantage of all your Magenta Status benefits. You can manage your account and configure your T-Mobile Home Internet gateway. And now Scam Shield is here to help ID suspicious numbers, set up blocks for unwanted callers, report scams, and more.

You can also pay your bill, add a line to your account, and track orders straight from the app. If you need help with anything, customer care is available at the tap of a button.

Not on the T-Mobile network? Sign up for Network Pass and easily experience T-Mobile’s high-speed network FREE for three months, plus enjoy exclusive benefits and discounts – right from the T-Life app! Keep your number, phone, and existing carrier while you give T-Mobile’s high-speed network a test drive.

T-Life is the spot to manage and track your SyncUP devices. The SyncUP KIDS Watch helps parents stay connected with their kids, through real-time location tracking, communication, and emergency alerts. With SyncUP TRACKER from T-Mobile, you can track what matters most. This small device helps you keep tabs on your keys, luggage, backpack, or anything else that’s important to you. See on the map in near real-time from virtually anywhere using T-Life.

Network Pass: During congestion, customers on this plan using > 50GB/ mo. may notice reduced speeds until next bill cycle due to data prioritization. Non-T-Mobile customers only; 1 trial per user. Compatible unlocked device required; coverage not available in some areas. Some uses may require certain plan or feature; see plan for details.

Ratings and reviews

Update- Still not ready for prime time. You try to login to connect and the screen just has an endless loop of trying to load. Not ready for prime time. I try to connect the kids sync up watches and all I get is a request timeout screen or the screen just reloads over and over. Tried uninstalling everything including old data and reinstalling the app. Made sure the app was updated. Tried it on another phone. Problems all around.

I get that they are trying to consolidate apps, but this app is pretty bad. The Sync Up Kids section is full of glitches. The tracking is somehow nowhere near as accurate as it was before. Shutting off the live tracking often doesn't work without restarting the app. Sometimes, it makes me re-add my child's watch, freezes up, and then requires a total uninstall/reinstall of the app. I miss the old app. It was way more functional.

This app is more that horrible and useless. I've set up my child's watch over a month ago and literally every single time I open the app, it wants me to set up the profile and pair the watch again. Every. Single. Time.... Now I have 5 profiles of the same person with only one being active. Also I can't access the apps basic features because I can not just open like it should, for an example, while my kid is playing outside in the neighborhood, and it goes into school mode, I can't turn it off.

What's new

Here’s what we’re adding to the go-to app for T-Mobile.

We’ve created a more comprehensive overview of your usage within the app, covering both current unbilled and billed cycles.

Added more features to manage your T-Mobile Home Internet, SyncUP KIDS, and SyncUP DRIVE products.

We’ve improved the experience for upgrading devices, including watches and tablets.

And as always there’s more to come! T-Life just keeps getting better.