Optum Specialty Pharmacy

Optum Inc.

About this app

The Optum Specialty Pharmacy™ mobile app helps you take control of your prescriptions and treatment, wherever you are. It's there when you need it, whether you're looking for support or have a question about your prescription. With the app, you can save time managing your prescriptions, giving you more time to do the things you love.

Manage your prescriptions
• Request and schedule refills 
• Schedule delivery
• Track your order status

Keep your account up to date
• Save insurance and copay savings cards
• View and update account information, like shipping addresses
• Make payments
• View claims history

Optimize your treatment
• Manage your allergies, health conditions and medications outside of Optum
•Complete self-assessments for our clinical management program
• Get live support from a clinical care team member or pharmacist

Ratings and reviews

Information is great, ordering not so much! I've tried ordering the same prescription 3 different times (3 different months) through the app, and not once has it been processed correctly. I always get a call from them to straighten it out, but man it's a pain. I missed a dose due to the "system being down" according to the customer service rep. I'd ordered through the app almost a week before getting the call that the order had not been processed. Needs improvement!!!

Never works!!!!!!!! Seemed to work once in the beginning but after ordering it and getting the confirmation the order just magically disappeared from their system. Since then it just comes up with a screen that says they are having technical difficulties try again later but it never changes been this way for months.

I installed this app just so I could write a review about this pharmacy. They provide horrible non centric patient care and have deplorable financial practices. We ended up paying them thousands of dollars out of pocket because of a billing system failure on their end that resulted in them not processing a claim until almost a year later after our insurance changed. When we contacted them to try to resolve the issue they were less than helpful and sent the bill to collections within 2 months.

What’s new

Minor bug fixes and enhancements