![](https://play-lh.googleusercontent.com/a/ACg8ocLAyfieCrpwTyn8aMZM6VbXHe-8d15qQGrcr0wJ2dLFlW-dXM8=s32-mo)
Amin Hamdaoui
I just recived my Soundcore 4 today, but the app can't find the device... why ? I tried every thing, but it doesnt work. I also tried to add the device mannualy, but Soundcore 4 is not an available option, only the other models.
Please upgrade the app to the latest version and then try again to see if the issue persists. Any questions please reach out to us at service@soundcore.com, I am happy to help you at any time.