Bolt: Request a Ride

Bolt Technology

About this app

Use your smartphone to order a ride, get picked up by a nearby driver, and enjoy a low-cost trip to your destination.

Why choose Bolt?
• Get a comfortable, low-cost ride.
• Fast arrival times, 24/7.
• See the price of your ride before you order.
• You can pay inside the app (Credit/Debit/Apple Pay).

Easily request a ride with the Bolt app:
1. Open the app and set your destination;
2. Request a driver to pick you up;
3. See your driver's location on the real-time map;
4. Enjoy the ride to your destination;
5. Leave a rating and pay.

Bolt features that require the app to stay running in the background:

• Emergency assist: Riders can quickly and discreetly alert an emergency response team with our in-app Emergency Assist button. This also notifies our dedicated safety team, who will make an immediate welfare call.
• Audio trip recording: Allows riders to trigger an in-app audio recording if they ever feel uncomfortable during a ride.
• Private phone details: When a rider makes a call via our app, the caller’s phone number remains hidden.

*We're dedicated to fostering greener cities, which is why we're continually looking to increase our lineup of electric and hybrid cars in our car-sharing offering, Bolt Drive. You can also rent Bolt scooters and electric bikes via the app.

Our mission is to make cities for people, not cars. We're doing this by bringing fast, reliable, and affordable forms of transport to millions of people around the world, while also helping millions of drivers support their families. The next time you need a ride, take a Bolt!

Bolt is available in 50 countries and 600+ cities around the world.

*Bolt car and scooter rental options differ by location. Check the app for availability in your city.

Earn money driving with the Bolt Driver app. Sign up at https://bolt.eu/en/driver/

Questions? Get in touch via [e-mail] or at https://bolt.eu

Follow us on social media for updates, discounts and offers!

Facebook — https://www.facebook.com/Bolt/
Instagram — https://www.instagram.com/bolt
X (formerly Twitter) — https://twitter.com/Boltapp

Ratings and reviews

Terrible for so many reasons. The drop off point is always 1 km or more away in Thailand. It doesn't understand the addresses. Half of the drivers refuse to pick me up. They won't cancel so they can get a free cancel fee. Then I reorder and I get blocked. I am traveling on a sim card I can't get text messages. Then drivers ask to cancel ride and get paid cash. Not safe at all.

Hello, Can you remove the "pressing twice" to go back in Bolt app please? It is really annoying. Or can you tell me how to deactivate this function? Many things to improve in this app: we can't save favorite places except Home, we can't see the BTS/MRT stations on the map, we can't change the pick up location while waiting for the driver, we can't change the destination during the trip. Can you improve please? :)

The worst customer support I have ever experienced - I've bought 3 day pass from app, it worked for exactly one day, on day two I was unable to unlock scooter when app tried to charge more money - after an hour of texting with customer support which solved nothing, they just decided to ignore me and never get back to me. When it works, it's fine, when it doesn't work, hope for the best. I've encountered their customer support previously, they were rude but at least they solved issue.

What's new

Thanks for using Bolt!

We regularly update the app to provide a consistently high-quality experience. Each update includes improvements in speed and reliability. Check out the latest updates in the app!

Enjoying Bolt? Please leave a rating! Your feedback helps us improve.