
Mark Stewart
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 My opinion of the prior version was pretty low; the October 2025 release is worse. Horrible user interface, hard to find commom tasks. Want to use "Kroger Pay" to checkout, good luck. (Hint: swipe left and there is a list of quick links!). Almost every common thing you want to do is hard to do. Just a bunch of long lists of products.
10 people found this review helpful
The Kroger Co.
23 December 2024
Hi, there! We're sorry to hear that our app was not working properly, and we appreciate your time writing this feedback! If you're having issues, please call us at 1-800-576-4377 so that we can troubleshoot your issue with our Digital Team. Have a great day!

Will A
not the least bit intuitive. This si the worst shopping app I have. The TSA app is more intuitive. Very unstable and coupon application is unclear at best. couldn't even log into the app due to an error code (not log in error, but server) at Kroger. At this point the only reason I shop Kroger is location. But the extra driving ro a competitor is looking more and more reasonable if it alleviates the frustration.
1 person found this review helpful

Troy Henderson
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 The Kroger app is less and less stable as time goes on. At this point, I can't look at any order that has received even a partial refund, have any other app open (even my calculator) without it crashing, review my entire basket if it has more than 7 items, reliably add or remove things from my cart, or choose a delivery window. Yeah, when it works it's great, but with all the hassle, I'm starting to think hard about Aldi. Edit: It hasn't gotten better in the last 8 months. :/ Come on y'all.
194 people found this review helpful
The Kroger Co.
23 October 2024
Thank you so much for providing your feedback, Troy! We can certainly understand your frustration. We're going to share this with our Digital Team as we are always looking for ways to better our service. Have a great day.