eufy Security

Anker

In-app purchases

About this app

The eufy Security app links your network to your security cameras and door sensors for real time video and motion detection alerts. Watch to learn how you can better control your security and enhance with additional Security products.

Feel free to contact us at [e-mail] if you need help.

Ratings and reviews

Live view only works about 1 out of 25 times. :-( After hours of messing with it, I find the live view only works if it sees motion at the time you try to view live mode. Like motion wakes it up. Stupid. BUT! new firmware for the doorbell (3.077) fiked the live view issue! Yay! BUT! Now the motion alert doesn't work unless you are within a foot of the doorbell!.. Very, very, very low confidence in this thing 🙄

When we first started using the app several years ago it was great, but over time it has steadily declined. The app is slow and frustrating. You can't do anything quickly- if you needed to access your camera immediately you are SOL because by the time it finally opens whatever you needed to see is going to be gone. Notifications are sometimes delayed several minutes. I have complaints about the performance of the cameras as well but that isn't relevant to the app review.

Since the new update, I'm having issues when I try to record during live feed. It resets the timer back to 0:00 after a few seconds. This hasn't happened before. It's happening on all my cameras, S220s, and S340s. I thought it was my router or home base, but I tried connecting with an ethernet cable. Despite restarting my network, it still happens.

What's new

1. Upgraded advanced encryption protocol for enhanced security
2. Fixed some bugs