myCricket

Cricket Wireless LLC

About this app

Need a new life hack? Download the myCricket App!

Redesigned with you in mind, the myCricket App is simple, seamless and FREE. It gives you the freedom to manage your Cricket Wireless account anywhere, anytime with just the tap of a button.

What to Expect:

Account Home Screen
No need to wonder about the status of your wireless account because we’ve made it easy to stay up to date on payments, plans, data, due dates, and exclusive offerings.

Payments
Want to make a payment without the hassle of phone calls and store visits? Consider it done! Check out all of the easy ways to pay and save up to $60/year with the Auto Pay credit.

• Credit/Debit Card
• Cricket Refill Card
• Gift Cards
• Google Pay
• Samsung Pay

Plans and Features
Our range of plans and features lets you choose what best fits your budget and lifestyle. Use the app to customize each based on your needs.

Data Usage
Tired of going over your data each month? Our data usage gauge and countdown clock will keep you updated so you’re always in the know about how many gigs of data remain each month and how many days of service you have left in your current billing cycle.

Support
Maybe you need a question answered or maybe you’re little curious. We can handle both! Organized by categories and popular topics, we provide answers to frequently asked questions. If you hit a snag, one of our talented support reps are here to help troubleshoot.

And lastly…our newest addition to the app:

Shopping
If you have an unlocked device and wish to switch from your current carrier to the Cricket network, we’ll guide you through the seamless process of transferring your phone over – all through the myCricket App!

Due to its user-friendly interface and useful features, people may experience the following:

Excessive smiling
Reduced stress
The urge to leave amazing Ratings & Reviews
A sense of accomplishment

But don’t take our word for it. Download the app for yourself and have something to smile about.

Ratings and reviews

Customer service was really nice. However, I purchased 10GB of high-speed data for $40, and it only lasted for like 2 1/2 days. WTH! Right now, it says I have a 5G network connection, and the speed is like dial-up. For 6 should get unlimited data all month long. Especially when all of these companies are charging extra for every little thing.

I've been with cricket 2yrs now, and the MyCricket app is"temporarily unavailable 85% of the time! I can almost NEVER handle my business through the app.... I usually have to pay the extra money to pay my bill, the extra money to add a feature etc. The ONLY reason I haven't switched yet is because the service is very good most of the time, including inside my grandmother's house in the country, where you rarely get service at all, not to mention in the house. Seriously considering switching.

I could not get into my account 4 months. I spent a lot of time with the help desk. They finally told me I needed a new phone. I kept working on my phone myself and remembered my VPN caused issues on my laptop. I turned that off and was able 2 finally get in. That should have been the first thing the tech asked like the PC techs do. It would have saved a lot of time. I also get poor reception. My calls get dropped a lot, as well as people cannot hear me, so I have to hang up and call again.

What's new

Cricket Nation!
The myCricket App has been updated to ensure our features continue to run efficiently. We had a few bug fixes, some back-end improvements.
We’ll catch you at the next update.