Ignite HomeConnect (WiFi Hub) 

Rogers Communications Inc.

About this app

You’re in control with Ignite HomeConnect from Rogers. Easily manage and protect your home WiFi and connected devices from anywhere, at any time.

Included exclusively with Ignite Internet packages and Ignite TV bundles from Rogers featuring the Ignite WiFi Gateway modem in Ontario, New Brunswick, and Newfoundland.

This app is not for British Columbia, Alberta, Saskatchewan, and Manitoba - Please download "Ignite HomeConnect (Shaw)"


• Stay in the know - see who’s online at home from anywhere, at anytime
• Pause or schedule WiFi whenever you choose - create Downtime Schedules or set Active Time Limits
• Protect your loved ones - activate easy Parental Controls and Active Time Details for added peace of mind
• Get our most secure WiFi – turn on Advanced Security for worry-free protection of all connected devices; automatically block online threats 24/7 and get alerts about suspicious activity
• Test your WiFi connections - ensure you’re getting the best WiFi for all your connected devices without having to call tech support
• Never forget your WiFi password again - quickly check, update, or share your WiFi password
• One app that does it all – link and control smart lighting, thermostats, and doorlocks from popular brands
• Add Ignite Self Protect to any Ignite Internet plan and keep an eye on your home with 24/7 home monitoring right at your fingertips.

Getting Started:
• Not sure if you have the Ignite WiFi Gateway modem? Visit rogers.com/myrogers and check under “Internet”
• Download and install the Ignite HomeConnect app on your smartphone
• Launch the app and sign in using your MyRogers username and password
• Select "Remember me" for even faster sign-in next time

Requirements:
• Ignite WiFi Gateway modem, included exclusively with Ignite Bundles and Ignite Internet packages from Rogers in Ontario, New Brunswick, and Newfoundland. (For British Columbia, Alberta, Saskatchewan, and Manitoba, Please download "Ignite HomeConnect (Shaw)")
• MyRogers username and password to access the app
• App designed for smartphone use only

For more information see:
rogers.com/ignitehomeconnect

Ratings and reviews

The combination of Rogers modem and this app is a nightmare! All of a sudden I couldn't connect to WiFi for no reason. I had to connect via LAN and restore WiFi settings to connect. Now I'm connected to the WiFi but can't change the settings through the app! And hey Rogers team, what were you thinking by disabling "Broadcast Network Name" setting on the modem console and forcing us to set it by this meaningless app??!

I've used this previously and it worked perfectly well back then. We moved and had to leave Rogers but was excited to start back up with them however it's been a nightmare trying to access this app! It goes around in an endless circle of asking me for my credentials and the page getting refreshed when I add it in!

Garbage app, it doesn't even work. I had enough problems trying to get the correct information in order to hook up my internet to find out that I had to finish the setup on the app that is apparently down. Took 3 phone calls in total to customer service and a transfer to support to get internet access.