Smart Home Manager

AT&T Services, Inc.

About this app

The AT&T Smart Home Manager app will guide you through a simple self-setup process for your new service. It also provides all the tools you need to manage your network in one intuitive, user-friendly interface.

Sign in with your AT&T Internet User ID and password to get started!

• Enjoy clear, technician-free troubleshooting
• Easily view and update your Wi-Fi network name and password
• See what’s connected to your network
• Personalize all your device names
• Create profiles, set parental controls and downtime schedules to manage your family’s screen time at home
• Pause Wi-Fi access for any of your devices
• Test the Internet speed to your Wi-Fi gateway
• Pinpoint weak signal spots throughout your home
• Check your network health, get notified of issues and service outages, restart your Wi-Fi gateway, and more!

AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T Wi-Fi Gateway. Feature availability based on Wi-Fi gateway model. Limited to home Wi-Fi network.

Ratings and reviews

Can't add profiles in the app. Keep getting an "Activating Active Armor internet security" error, even though the service is turned off. I had successfully created one profile, which has now been deleted and I'm unable to create profiles at all now. The in app chat AI doesn't even know how to answer the question. This is fairly ridiculous and quite annoying. I've tried reinstalling, wiping the cache and data, to no avail.

I like the ability to turn off devices and set groups to control access to the Internet. I also really like the ability to do the same for cell phones. Unfortunately, the schedules often don't work, the content restrictions are vague and didn't seem to work according to category and number of groups is limited to 6. One of the worst things is that the app is slow to load and sometimes doesn't even work. I have had to reinstall once and re set up my groups once in 6 months.

This app is useless 80% of the time, but was once upon a time a very useful app. Now, when I try to pause a device from using wifi in my home, I get a pop-up saying, "Hmm, that didn't work. Let's try it once more. " Well,I'll try it, and the same message repeats itself. Turn off my phone, turn back on... same thing. Uninstall the app, reinstall the app.. same thing. It'll also show devices connected that aren't even plugged in. If the functions worked like designed to do, then it would be great.

What's new

This latest release includes experience improvements and design enhancements. We've also squashed some bugs.