
Erin Wood
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App used to have a keyboard for command entry. It no longer does. I'm hearing impaired, so voice commands are problematic. I really would appreciate having the ability to type commands again. Also, because only voice commands, and my hearing issues, it rarely understands what I'm saying. *a year later and this is still an issue. seriously, a keyboard option for us with hearing issues. come on. 7-25-25
1,904 people found this review helpful

S K
Overpromised and under performing. Expensive cameras. It was supposed to get better with the new *AI makes everything better* version but same problems exist. Videos cant be viewed quickly. Records rain but not other motion. I need to see who's at my gate right away after an alert. It's akin to getting the caller id and voicemail after you missed a call. Frustrating and feel less safe. We have to rely on multiple cameras in the hopes that one will work and we can see who's there.
3 people found this review helpful
Google LLC
November 22, 2025
Hi there, thanks for your review! We'd like to know more about the issues you're experiencing when trying to view the video history and events detected by your Nest Cameras. We know that this is not the expected experience. Our dedicated team is happy to assist you. Contact us at: https://support.google.com/googlenest/gethelp

A Google user
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11/1/2025 - the app is completely unuseable now? There is no functionality or my previously connected devices. Why have they done this? The app has definitely improved since first downloading it. I would suggest that the ability to do more than media option at the end of routines be added. For example, I'd like to hear a news briefing, a specific podcast, and then play music. Keep up the great work!! :)
72 people found this review helpful