myCricket

Cricket Wireless LLC

About this app

Need a new life hack? Download the myCricket App!

Redesigned with you in mind, the myCricket App is simple, seamless and FREE. It gives you the freedom to manage your Cricket Wireless account anywhere, anytime with just the tap of a button.

What to Expect:

Account Home Screen
No need to wonder about the status of your wireless account because we’ve made it easy to stay up to date on payments, plans, data, due dates, and exclusive offerings.

Payments
Want to make a payment without the hassle of phone calls and store visits? Consider it done! Check out all of the easy ways to pay and save up to $60/year with the Auto Pay credit.

• Credit/Debit Card
• Cricket Refill Card
• Gift Cards
• Google Pay
• Samsung Pay

Plans and Features
Our range of plans and features lets you choose what best fits your budget and lifestyle. Use the app to customize each based on your needs.

Data Usage
Tired of going over your data each month? Our data usage gauge and countdown clock will keep you updated so you’re always in the know about how many gigs of data remain each month and how many days of service you have left in your current billing cycle.

Support
Maybe you need a question answered or maybe you’re little curious. We can handle both! Organized by categories and popular topics, we provide answers to frequently asked questions. If you hit a snag, one of our talented support reps are here to help troubleshoot.

And lastly…our newest addition to the app:

Shopping
If you have an unlocked device and wish to switch from your current carrier to the Cricket network, we’ll guide you through the seamless process of transferring your phone over – all through the myCricket App!

Due to its user-friendly interface and useful features, people may experience the following:

Excessive smiling
Reduced stress
The urge to leave amazing Ratings & Reviews
A sense of accomplishment

But don’t take our word for it. Download the app for yourself and have something to smile about.

Ratings and reviews

All of a sudden, I'm not getting any text notifications! My family was worried SICK!! All of my settings are properly set and I even restarted the phone but it still does not work properly! Not only that, but notifications insists that notifications from my bank have been turned off AT MY REQUEST! That is not something I would Ever do! AND, it won't let me turn it on! This problem needs to be fixed ASAP!!

The cricket service has steadily gone downhill. I've been a user for well over 6 years. They will not tell you if and when they decide to drop service for the phone you bought from them, they will throttle, not only the data you actively use, but the data for your messages and calls as well, to the point where your phone is allowed usage of less than a megabyte of data service unless you're on wifi, I have screenshots to back that up

Update: i got the $10 credit in my account now it just took longer than i thought it would. Thank you ad it up and cricket! Wait! I just remembered when i went to pay my last bill, there was a technical issue with the cricket app. it said it wouldbt disconnecf my svc but yet still dud n ive not been reimbursed the reconnection $15 fee! Will update if they fix this n credit that $15 back to my account

What's new

Cricket Nation!
The myCricket App has been updated to ensure our features continue to run efficiently. We had a few bug fixes, some back-end improvements.
We’ll catch you at the next update.