UnitedHealthcare

UNITED HEALTHCARE SERVICES, INC.

About this app

† Not all UHC plans are currently supported by the app, not all features are available for every plan

Managing health care on the go just got easier with the UnitedHealthcare app! It's designed to save you time by providing easy access to your information. Features available are based on your personal health plan and can include:

Find and Manage Providers
- Find doctors, specialists, or health care facilities with our guided and location-based search.
- Save your favorite doctors or facilities for easy access.

Manage Claims†
- Review your claims by member, provider, status, facility, service or date.
- Review your claims payment breakdown and Explanation of Benefits.

ID Card
- Never lose your insurance card again! View and share your ID card.

View Cost Estimates†
- Know how much you could pay for treatments and specialty services.

Reference Copays, deductibles, and out-of-pocket expenses†
- View your copay, deductible, and out-of-pocket expenses.

View Account Balances†
- Know your health reimbursement, flexible spending, and Optum Bank health savings account balances.

Easily Sign In
- Use HealthSafe ID™ (a new, enhanced login that lets you access nearly all UnitedHealthcare digital tools with one username and password) to securely access your app.
- Never forget your password again with fingerprint login.

Manage Your Health†
- View personalized recommendations for preventative care.

Ratings and reviews

Have been using over two years. Have had no issues until this year with the Activity Tracking. It started in January and every month since, I have to resync my Fitbit tracker on the first day of the month! Never had to do that before. once it was synced, I was all set. Then 2025 began and the app changed. I hope they will look at this and fix it, so that once synced, it stays synced.

I scan multiple items to find eligible ones, take them to the counter, and am then told that they are not eligible. I then have cashier scan 1 at a time, and find out that some of them are eligible. Turns out that if store finds even 1 ineligible item among others, it basically turns them all down. WHY IS THIS APP RECOGNIZING ITEMS AS ELIGIBLE WHEN THEY ARE NOT!!! Also, why isn't the scanner basically on the "front" of the app instead of multiple clicks to access?

when you check out items with the OTC or over-the-counter, they reject the items. I've been rejected on food items too. I've requested a items catalog, they say we don't do them anymore, so I try to go on line, but my username and password gets rejected time and time again. This is frustrating. How can I get help "NOW" !!!!

What’s new

We’ve rolled out some changes to make our UHC app easier and more reliable to use.