
Brian Isaacs
I like this app less and less the more I use it. Today I tried to change the debit card I use to replenish the account. I might have messed something up, I don't know, but the app refused to take the card - and worse, said it would not allow changes for 24 hours. When you're in the laundromat ready to go, that's completely unacceptable. Fortunately I got Google Pay to work. But this app could be a LOT better.
58 people found this review helpful

Howard Cannon
"Rewards" are things that I wouldn't use. Tried notifying about an issue and refund has been pending for over a month. Have had multiple other refunds needed but because the other one isn't addressed, can't submit another one. The timer doesn't always work. Sometimes takes multiple attempts to pay with app. I'm glad the machines also take coins so they I can avoid most of these issues.
21 people found this review helpful

Trenton “Secret_Sympathy”
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tedious and stupid. if you're gonna have this system, don't lock out machine settings to only be "start dryer". You should be allowed to set the temperature after you paid. ultimately frustrating and useless, you shouldn't be forced into using an app. apparently it's seemingly impossible to refund money made through debit card payments, as it only accounts for credits. And I can't contact customer service without Wi-Fi. This company steals money from you.
12 people found this review helpful