Go365 Humana Healthy Horizons

Humana Inc.

About this app

Note: To use this app, you must have Medicaid coverage through Humana Healthy Horizons™. If you have Go365 through your employer, click here https://play.google.com/store/apps/details?id=com.humana.go365.app&hl=en_US&gl=US to download the regular Go365 app

If you have Medicare coverage through Humana, please go to http://www.go365.com/medicare to register or sign in.

Go365 for Humana Healthy Horizons™ is a wellness and rewards program for Medicaid that helps members lead healthier lives.

Members can:
• Earn rewards by getting an Annual Wellness Visit, completing a Health Risk Assessment and more
•. Get help with health goals like weight loss, smoking or stress
• Redeem rewards for gift cards to Amazon™, Walmart™ and more

Monetary amounts shown above represent the value of the reward earned for completing the activity, not actual dollars.

Ratings and reviews

If there's an app problem that won't upload vaccine records, it will tell you to use the app to fix it. Actual rewards aren't real rewards. The gift cards come with so many limitations on their use that they're useless on practically everything. Examples: can't be used to put gas in your car and can't be used to purchase batteries for hearing aids. It's understandable to block purchases of tobacco and alcohol, but the excessive restrictions make the rewards pointless.

I've had more problems with this app that I care to admit. Although there are friendly phone staff customer service relations doesn't have an idea of how after they've helped I get off the phone and it's back to square one more problems. I've been on customer care phone line for hours and days on end on different issues about their site and nobody seems to care about their easiness of using their program although I've had many surveys sent back to my phone. But their app is frankly hard to work

Humana is disorganized and doesn't pay out the rewards stated in the app. The last reward has taken over 2 months and it's still not been paid out even after the app continuously stated it would be the end of June when the reward would finally be paid, and it's now July and still nothing from them. There isn't even a message from them stating when it will be paid like there was last month. I wouldn't waste my time with this app especially with the bigger rewards since Humana won't pay out.

What's new

Welcome to our new members in Indiana!
This version contains minor improvements and bug fixes.
Thank you for using Go365 for Humana Healthy Horizons!